Upstate Dermatology - Castleton-On-HudsonJolene Caresio: Dr. Huho and his staff were able to get me in to the office within the week of calling. My doctor had questioned a suspicious bump on my head during a routine visit. When I called my previous dermatologist stating my doctor would like it looked at, they said I could have an appointment in 9 months.
Upstate dermatology had a great reputation on my Next Door neighborhood community site. Ive been going there now for 2 years and love the practice, the staff and Doctor Huho! I couldnt be happier.
Richmond University Medical Center - Staten Islandcaryn davis: Excellent 13 hour ER experience with nurses, doctors and other staff yesterday. Nothing is perfect anywhere. And, I showed my appreciation to each person I encountered to help make their day go better, too. I also politely and kindly asked for what I needed. And, even sometimes waiting longer than I liked, I did get everything I asked for. My nurse, Martina, is an angel. I was in good hands.
Staten Island University Hospital - North Campus - Staten IslandKatherine Scott: Probably one of the worst family member experiences Ive had. My mother is a patient here (im her proxy) I called her unit. Operator had an attitude and stated "I need to spell her name" I spelt is slowly and calmly 3x times. She blind transferred me, I called back and she said she couldnt find that person. Then she quickly said her room number and transferred me to the operator. She did not tell me what building or unit or anything. Then the next operator told me she was moved to a cancer unit (frantic because I never got a call she was getting transferred) I asked for the nursing unit number and he refused to give it to me. He transferred me to a nurse who then starting rambling off patient information about ANOTHER PATIENT. I had to interject and thats when she mentioned the unit isnt just oncology, its med surge as well. So you can imagine the fear when I called and heard that from the operator right???? then I started asking the nurse questions about why she was transferred, how is she doing etc she responded "I dont know any of those things" so then I responded... "can you look it up?" and she said "yeah umm give me a second" ... I patiently waited and it turned out she was fine. Nothing was communicated to me that she was bring moved, or why she was getting transferred. No transparency, no professionalism.
The previous unit she was on THE CHARGE NURSE started reading me another patient information and then decided halfway through to verify name and DOB AGAIN (I guess she didnt hear me the first time?)
Not to mention when her sister went to visit her they had her food tray so far towards the window it was not in reach, so by the time my aunt got there she had her lunch and dinner tray sitting there. You would THINK between the person dropping off the tray, the nurse, PCA/CNA SOMEONE would have noticed she ate nothing???? but instead just put a dinner tray next to an old lunch tray and not take the old one away.
I cant wait to get her out of this hospital, if you are looking for compassion, communication or quality care.. its not here.
Richmond University Medical Center: Emergency Room - Staten IslandDr T: My name is Dr. T, and I recently had a distressing experience at Richmond Hospitals emergency room with my newborn. Despite being admitted, we were placed in a room outside the hallway, directly in front of the bathroom, where numerous patients walked by, coughing and sneezing. I repeatedly requested a room change from various nurses, but they claimed everyone was in critical condition, and it wasnt possible.
When the Physician Assistant (PA) examined my baby, she seemed uninterested and dismissive. I had to ask her to perform basic checks and even request an ice pack, as no one offered assistance. When I inquired about a CT scan, she initially said it wasnt necessary, despite that being the primary reason for our visit. When I asked what she could do for my baby, she replied, Nothing.
As I prepared to leave, the PA asked if I wanted a discharge. I requested time to consult with my husband , but when she returned 15-20 minutes later, she refused to let us go. She claimed it was because the room behind us wasnt ready, despite the previous patient having just left and the bed being quickly changed without proper sanitization. When I asked her to sanitize the room, she bluntly said, No, this is emergency room and it is the best we can do. I was scared for not fully vaccinated newborn baby, so I took him home and I watch out for my baby myself. Mom should never go through this. They saw a black woman distressed with her newborn baby I am sure that was their negligence and being racist towards me. I advise everyone to go to the other hospital nearby.
My bed image is attached
Emergency Department – Ocean Breeze (north) - SIUH - Staten IslandMari Del: I rushed myself to the ER on August 5th, a day before my birthday due to lower abdominal pains. The staff, nurses and doctors were very kind, warm and hospitable. They attended as soon as they can. I am so glad that i went here and not the other hospital in the island. Good job to you guys! To the SIUH Staff that night, Nurse Ryan, Michael and everyone else. Sorry if i cant remember everyone. But you guys did the best job!
Staten Island University Hospital - South Campus - Staten IslandMary Salvatore: Very professional and caring. Was given private rooms, a lot of Covid cases. The parking was difficult and small. However, there was a leak from windows on the 4th floor room. Cafeteria was clean with a variety of foods to choose from.
NYC Health Hospitals/SeaView - Staten IslandSally Hanna: My Mom went there for PT after hip fracture my mom is 81 years old and she had a stroke befor fracture...she styed 3 weeks .the staff is amazing every one knows their duties and doing it without asking. Food is good . Very clean place.aids are kind hearted and my Mom loved them so much especially Enga , Sharon and Grace . Nurses are so good and doctors too .
I highly recommend this place to anyone cares about his family members very much its so safe place for your loved ones and even for their belongings
Richmond Health Network - Staten IslandMario Rodriguez: First time patient and theyve been great! Helped me out when I called back with my referral, said they will contact the office referred, not to worry about it. I appreciate those little things,when they look to make your life easier.
