3 /5 Joan Crowley: My husband was brought here by ambulance after a health emergency resulting in a car crash. The ER was extremely crowded when we arrived on a Sunday afternoon and continued to be crowded for the entire night. There were 2 Codes and many other serious cases. While trying to understand the urgency of other patients, I didnt feel that we received adequate follow up. We only saw the doctor once. He asked good questions and explained the course of action, but then when my husband continued to have episodes while on 2 heart monitors, no action was taken. I am sure somebody was monitoring him, but they never shared information about it. It was frightening.
Eventually, after 10:00pm, he was moved to a bed in ICU. The nurses there were wonderful. They explained about the in room camera where he would be monitored by a technician overnight who would help the nurses should anything happen with his heart. I felt so reassured. They offered to make up a recliner for me to spend the night, which I declined, but it was so thoughtful. He was in this unit for 2 days before being moved to another campus for surgery. I didnt like that there wasnt a door to his room for privacy and for control of germs.
The hospital is very dirty. The hallways, the elevators, the bathrooms, the cafeteria, all needed to be cleaned, and this was over two days of observation. I was so happy that he did not have to have his surgery there. The security and other people were very kind and helpful, but the hospital needs a new person in charge of keeping this place clean.
Parking here is a huge problem. I ended up parking on the street because their parking lot is so small in relation to the size of the hospital, there just is not enough room on site for people to park. Parking on the street was not a great situation because I left late at night and needed to walk to my car alone.
