Staten Island University Hospital - North Campus - Staten Island (NY)

1 /5 Katherine Scott: Probably one of the worst family member experiences Ive had. My mother is a patient here (im her proxy) I called her unit. Operator had an attitude and stated "I need to spell her name" I spelt is slowly and calmly 3x times. She blind transferred me, I called back and she said she couldnt find that person. Then she quickly said her room number and transferred me to the operator. She did not tell me what building or unit or anything. Then the next operator told me she was moved to a cancer unit (frantic because I never got a call she was getting transferred) I asked for the nursing unit number and he refused to give it to me. He transferred me to a nurse who then starting rambling off patient information about ANOTHER PATIENT. I had to interject and thats when she mentioned the unit isnt just oncology, its med surge as well. So you can imagine the fear when I called and heard that from the operator right???? then I started asking the nurse questions about why she was transferred, how is she doing etc she responded "I dont know any of those things" so then I responded... "can you look it up?" and she said "yeah umm give me a second" ... I patiently waited and it turned out she was fine. Nothing was communicated to me that she was bring moved, or why she was getting transferred. No transparency, no professionalism. The previous unit she was on THE CHARGE NURSE started reading me another patient information and then decided halfway through to verify name and DOB AGAIN (I guess she didnt hear me the first time?) Not to mention when her sister went to visit her they had her food tray so far towards the window it was not in reach, so by the time my aunt got there she had her lunch and dinner tray sitting there. You would THINK between the person dropping off the tray, the nurse, PCA/CNA SOMEONE would have noticed she ate nothing???? but instead just put a dinner tray next to an old lunch tray and not take the old one away. I cant wait to get her out of this hospital, if you are looking for compassion, communication or quality care.. its not here.

1 /5 Yanira Feliciano: This hospital is the worst hospital in Staten Island. Their level of care in the ER is a disgrace. Doctors and nurses have no compassion for their patients. Nurses on their cell phones ignoring their patients needs is sad. This hospital needs to be investigated immediately. Neglect is a big issue with this hospital. Avoid at all cost

1 /5 Sal picataggi: The worst hospital I have ever been ln. My room was in the hall way. Bright Florescent lights. I feel like an animal in the zoo, everyone who walks by looks in. I have no privacy, I urinate in a container with people walking by. Im forced to sleep under these bright florescent 6 above my bed. Whom ever is in charge of the hospital should be embarrassed and leave his position for someone who can preform.

1 /5 Shakhzoda Khojisharipova: Please don’t come to SIU hospital for give birth In Women’s Health center and labor. All doctors are unprofessional. My 34 weeks baby girl died because of them. When she was 33 weeks I came to women’s health center for the Ultra sound and doctor said your baby is too small it’s not good and I asked her what should I do for that. Doctor said nothing just came 2 times a week. After a day I came to Labor and delivery because I didn’t feel my baby more than 7 hours, it never happened before, she was really active. And it’s my first pregnancy. When I told to doctor about it she said baby most be sleeping it will happen, just drink a cold water. After 2 days I lost my baby(((( They didn’t give me any vitamins or didn’t check my baby during my pregnancy Please go anywhere else.

1 /5 Duke Nukem: Avoid This Hospital at All Costs – A Nightmare Experience If you care about your health, your baby’s well-being, and your rights as a patient, DO NOT give birth at this hospital. My experience here was beyond horrifying, and I wouldn’t wish it on my worst enemy. First and foremost, they do not respect the natural birth process. They clamp cords early without regard for the benefits of delayed cord clamping. Worse, they pull on the placenta cord to force it out instead of allowing it to detach naturally, which can lead to severe complications. Their disregard for evidence-based care is shocking. The conditions of the hospital itself are disgusting. The floor was left bloody, the room was in disrepair, and the overall environment was completely unsanitary. It’s clear that cleanliness and patient dignity are not priorities here. Even more disturbing is their treatment of patients and families. If you decline certain treatments, they call security on you and try to paint your husband as abusive just for advocating for your family’s choices. They call the police on other patients and refuse to let you leave until they decide its acceptable—essentially holding you hostage. If you don’t comply with their demands, they resort to threats of calling CPS on you. Imagine giving birth and then having to fear that they’ll try to take your child away simply for making informed medical decisions. This hospital is a disgrace. They violate your rights, ignore evidence-based practices, and treat patients like criminals instead of human beings. I urge every expecting mother—stay far, far away. There are better, safer, and more respectful places to bring your child into the world.