Raymond M Thomas PC - Canandaigua (NY)

1 /5 Kyle Joslin: I just had a horrible experience with Dr. Raymond Thomass office. I was referred here by my hematologist. The first time I called December 2nd, I spoke with Karen she advised me I missed an appointment in 2017 which I apologized for told me her office manager would have to make a decision and call me back within 24 hours. Karen wasnt pleasant to speak with. I called again today, Decmber 4th, and spoke with Mary, seeking an update on the decision whether I could be seen by Dr. Thomas. I apologized again to Mary for my mistake 8 years ago at 23 years old. Mary said, and I quote, "Like anything is different now that youre in your 30s". Dr. Thomas are you aware of the rudeness of your office staff holding grudges from 2017.

1 /5 Fluff Head: Gone completely downhill ever since a girl named Ashly left that office a while ago. Never get to see the actual doctor. Bye!

1 /5 Ken Ochs: When I made my appointment for two and a half months out, I told them I needed a referral and asked if they would verify my insurance. I was very rudely told their office did not require referrals(my insurance company said they did) and they wouldnt do it. They also said they would not verify my insurance until 2 weeks before my test. Again rudley the receptionist said " we know what we are doing". Two weeks before my test they called and canceled my test because my test was not covered by my insurance. Dr. Thomas may be a good doctor but if you read this and other reviews you will see his office staff is not caring or respectful. They will not do anything extra for patients and believe patients know absolutly nothing about how insurance works.

1 /5 kelly patchen: I have been a patient of Dr Thomass for 15 years I have no problem with Dr Thomas at all in fact I think hes an exceptional doctor however his staff is the rudest most unempathetic obnoxious rude staff Ive ever had to work with they literally refuse to let the doctor know that I need medicine for a reoccurring health concern now I have to go and find a new gastroenterologist it makes me sad to leave Dr Thomas and my stepdaughter who just started seeing Dr Thomas Ill be taking her with me to wherever I go

1 /5 Jessica Witherow: Worst GI doctor. His ignorance and neglect almost killed me. He’s condescending and rude even when one asks about life style changes and special diets. Under his care my colon ruptured which required emergency life saving surgery an Ostomy bag and a 5 year recovery. Save your self and call the GGR group in Rochester.