2 /5 J Mack3478: Came here for a simple tb test. Upon entering the staff was friendly, inviting and informative. I was directed back to the occupational medicine area, where the test is preformed. The receptionist at the desk was extremely rude. I waited at the window while she was on the phone. It seemed as though she became irritated that I was standing there. Instead of taking a brief moment to ask why I was there, she shut the glass in my face. Now she was on the phone, possibly with a patient, so I can understand she maybe didn’t want me to hear the conversation due to
patient confidentiality. Although I could still hear with the glass shut. Once she was off the phone it was still a moment before she acknowledged I was there. Possibly wrapping things up on the computer from the phone call, giving her the benefit of the doubt. When she did speak with me her tone was very rude. It’s not alway what you say but how you say it. I gave 2 stars because she was the only person who made my experience unpleasant but never the less it was it was unpleasant