RRH Labs - Geneseo (NY)

1 /5 Penny Pike: 2/21/24 seen by Nurse Practitioner Carrie Marie Ace not a Doctor of any kind. I was diagnosed with Influenza A. I was extremely sick and gray looking. Her first assessment of me was I didnt look ill. You need glasses lady! And a brain too! She took a nose swab which the test.proved positive for Influenza A. She only took me out of work for 1 day. Hey No wonder you are only an NP because youd kill people as a Doctor. I didnt listen to this idiot and stayed home from work since I couldnt even hold my body upright to drive. This is the non sense we pay for with health insurance. These NP need to not be allowed to see patients without a Doctor Present period. If I could sue I would.

5 /5 Jonah Cottone: Dr. Walters is an incredibly diligent professional who possesses a remarkable ability to provide clear and concise guidance. His straightforward approach and honesty are truly refreshing. He has been a tremendous help, consistently offering valuable assistance and guidance that has made a significant positive impact.

3 /5 Brenda Robinson: I walked in and wasn’t even near the receptionist and she say’s “date of birth”…no hello, smile, nothing, and was treated that way the whole time I was there till when I left. I was only the third or fourth person that they dealt with this morning, so you would think they would have been a bit friendly to say the least. I understand it’s Sunday morning, but there’s no excuse for rudeness. The doctor was pretty much the same way. She never said hi, just came in and asked what was going on. I didn’t except “star” treatment at all, maybe a hello, a smile, and hope you’re feeling better soon, would have been nice. She did her job though, but didn’t seem to be enjoying it by any means. Way too early to start your day that way.

1 /5 Emily Bohrer: I must now find a new doctor because Dr Walters has been employed at this facility. I had him as a doctor for 2 years and hes just a absolute horrible human being. I refuse to be seen somewhere that will employ people that are rude and completely lack compassion for their patients. Im sure the complaints will pile up as time goes on. The man simply has no heart and really needs to think about some other occupation that doesnt include interacting with humans of any kind. Its devastating when youve been sick for years and only want help. My suggestions as to what could be wrong with me only angered him and were ignored despite later finding out I was actually right! A doctor that lets his ego and pride get in the way of his duty to help people is not a doctor!

4 /5 Sophia Crisafulli: Very clean. I did not wait long to be seen at the Urgent Care unit. However, I did end up waiting around 35mins alone in the exam room for a rapid strep test result they said would take 15mins.