Upstate Veterinary Surgical Center - Canastota (NY)

5 /5 Kayla C: Dr. Bookbinder and the team here are amazing. My pit tore her CCL August 2021 when she was 1 1/2, thankfully my vet referred me to here. My dog is reactive to strangers touching her and she does not like going to the vet. Her first surgery was a success but Dr. Bookbinder told me to be prepared in case she tears her other leg. He was correct and she needed another surgery March 2022. He used dissolvable stitches so he didn’t have to remove them and stress her out, which would possibly leading to messing up the healing. The second time he allowed me to take her home same day because the first surgery she was so stressed out staying the night. I was in the room when she woke up from the second surgery and took her home. Diane here is so wonderful I have emailed them because she was limping around 8 month after the second surgery and she assured me that the rate of failure is almost impossible and to give it a few days and if she was still limping they would examine her. Thankfully she was right and my girl is happy and healthy! Its been almost 3 years now and if it wasn’t for the scars on her legs you would never know she had surgery. Much cheaper than other quotes I got and he did an amazing job. She is running, jumping and playing like a dog should. I really can’t thank Dr. Bookbinder enough.

5 /5 Jlynn: Still so caring and compassionate which seems hard to find in the field at times from desensitization. He did an amazing job with total knee replacement of our precious girls past. Highly recommend

5 /5 Carol Nash: Dr. Bookbinder and his staff are the most caring, professional people. They operated on my dog to remove a tumor in his jaw. They explained everything to me so I would know exactly what was going to happen. They were there 24/7 to answer any questions I had and to let me know how my boy was doing. Now he is home healing and doing well. For surgeries on your animals this is the Doctor and staff to see!

5 /5 Chuck Young: Dr. Bookbinder repaired Ellas ACL perfectly! His bedside manner was as incredible as his surgical skills are the greatest bar none! We drove from Henrietta NY to see him!

5 /5 Nathan Olsen: Dr. Bookbinder and his whole team are just amazing. He has repaired 4 separate ACLs for my dogs with excellent results. Paul really cares about pets, and you can tell he really just wants to help them live long, healthy lives. They patient, answer a million questions, extremely fair with how they handle billing for checkups and meds and such post surgery. They have someone in the building 24/7 taking care of pets who have had surgery that stay overnight, you can call the office and get updates on your pet all night long if you need to, and Ive called Dr. Bookbinder personally at night and on the weekends and he was always happy to mostly just calm my nerves about things that werent a big deal. I am tremendously appreciative of him and his whole teams help. They are not the cheapest option from what I understand, but the level of service and quality of the work is well worth the premium. I wouldnt even consider another option at this point.