Raheya Wilform: Dr. Cean supersedes my expectations for pain management. He’s altruistically inclined, and his staff are professional, proficient, and kind. They provide a welcoming and comforting atmosphere. I’ve yet to wait longer than twenty minutes though be seen.
Julie Harazduk: Great experience from pick-up at my home and getting me there exactly 5 minutes early, to not having to wait, to the comfortable recliner for surgical prep and recovery, to the wonderful nurses and all of the care taken to make me comfortable like warm blankets! And finallyno wait for the ride home. It was perfect! Lets hope my next surgerical experience is as wonderful!
Rita Labuzova: I am from Brooklyn and I compared my experience with Presbyterian hospital. Waiting time for my appointment much better. Everyone is trying to help you, because the hospital is huge and it is not easy to find right please, but everyone comes to help. Knowledgeable doctors. I give 5 stars.
Tynetta Johnson: Nurse Cece was extremely thorough and helpful. We came in during shift change but she made sure to start the process on making sure my boyfriend was getting treated properly. That was very appreciated considering they were understaffed. Thank you Nurse CeCe!!
M A: My brother in-law waited for a yogurt for two days, I had to call Food and Nutrition and speak with a manager thanks you Tatiana for helping me she assured me would go and see him. No thanks to Barbara , She stated cannot take my order being that I was not him.This is not how you treat patients...
Hailey Sky: My uncle was here. The staff in the ER was very helpful. Norma the patient experience coordinator was very informative. The case managers who helped placed my uncle in a nursing home was very patient and kind. And informed me about every thing I needed during the process.. The entire staff is very compassionate about their job. And was very loving towards my uncle. Also my uncles pcp was Dr.Dave ( best internal medicine doctor) also stood on top of him during his stay.
Vanessa Keesler: My 82-year-old father arrived by ambulance due to chest pains and pain going down his left arm. Doctor Sharona Schneid gave him Tylenol and was going to discharge him without doing any type of tests. I had to demand medical care in an emergency room. I am now reading the visit notes, and she put we came in for “generalized body aches”. I don’t think anyone would spend money on an ambulance for “body aches”. She also entered false information about his physical check/appearance. Not sure how you can determine all of that information after three minutes. I tried to call for a patient advocate, but of course the number is not in service. If a senior citizen with chest pains is not a priority in an emergency room, then I am afraid for others. I will not be returning to this Hospital ever again, and do not recommend anyone else visit.
Update 2.22.25- The director of customer service and patient experience sent me a letter with her findings of my complaint, Which are even more fabricated than the doctor’s visit notes. These employees are very dangerous to the health and safety of the citizens of Mount Vernon.