The Mount Sinai Hospital - New York (NY)

4 /5 Li: I always had a great experience from Mt. Sinai (in the ER Department). However I had surgery in the GP-2 at 1468 Madison, and the aftercare was not well. They also do not give enough information on the plan beforehand for you to know what to expect. So in periOperative care department/area, I got out at 4:20 PM on November 3rd. I was trying to close the curtain, but barely had the energy to walk or get up. The small drop-down table on the chair flipped down, and the 4 ounce apple juice fell on the floor. The male, older nurse got angry and irate. Then told me I need leave. He actually had the audacity to later come and pick a fight (high tone and quick words) with me (very poor bedside manner); he could have just easily said ‘sorry there was a misunderstanding.’ I told him we were probably having a cultural difference, and I told him he was being unprofessional. He kept trying to argue with me, but I asked him to stop. I wanted to get out of there so fast, I didn’t brush my teeth and put my used robe, sheets, and cover in the soiled laundry hamper (I didn’t want anybody complaining about any of my mess). I haven’t eaten since yesterday, but my appetite is gone for today (that was enough argument to last me for the week). The other fifty nurses were kind and nice.

1 /5 Emmanuel Maria: The neglect their patients. They don’t take their jobs as serious as they can they worry more about how many family members come see their patients. I ask for a supervisor and get different people coming up to me saying they are a supervisor and they are not. They take their time with going to attend the patients and leave them there until they feel they are ready to attend the patient. The called the cops on my family because it’s was a lot of them trying to visit my grandmother and they banned us saying we were be a big distraction on the floor and said they can arrest us for precaution. They are unacceptable. The head of nurses is very rude and do not know how to communicate. My grandmother been there for 1month and they have been running tests and telling her family she is fine. Unsafe, unsanitary no good communication.

5 /5 Simple works: The Mount Sinai Hospital has seen me through some of the most challenging times in my life, and for that, I am deeply grateful. I’ve spent numerous nights in this hospital, and my longest stay was two weeks. Throughout all my visits, the one thing that has remained consistent is the incredible care and compassion shown by the entire staff—nurses, doctors, and everyone involved. The nurses at Mount Sinai are nothing short of amazing. They have always treated me like family, attending to my needs with genuine care and without a hint of complaint. Their dedication to their patients is evident in everything they do, from the smallest tasks to the most critical care. It’s clear that their number one goal is to ensure that you walk out of the hospital feeling healthy and 100%. Knowing that you have people who care for you like family during such difficult times is a comfort that cannot be overstated. The doctors are equally remarkable, providing expert medical care with a level of professionalism and kindness that makes all the difference. They take the time to explain everything, ensuring that you feel informed and supported throughout your treatment. So, yes, I’m writing this five-star review to say thank you to The Mount Sinai Hospital. Thank you for being there when I needed it most, for treating me with respect and compassion, and for helping me get back to feeling like myself again. I can’t recommend this hospital enough to anyone in need of medical care. You’re in the best hands possible at Mount Sinai.

1 /5 Dominique: Horrible horrible horrible! I give it nothing but 0 stars. They will milk your insurance in every way possible. One of the ICU doctors said in front of my mother & the staff that my lungs were very “Marketable” red flag number one. I was discharged on Sunday by one of the doctors & they kept me there for several more days with no real reason. When I asked why am I still here they first stated I needed to see the social worker. When I finally saw the useless social worker they then started diagnosing me with other issues that I never had. Let’s also talk about how nobody in this place knows how to draw blood. The Nurses can’t draw blood, a few of the medical assistants knew how to draw blood better than the Nurses. I have great veins by the which they blew all my veins out. I had about 8-10 bruises all over my body, bruises were so big you would have thought I was in a DV situation. They have nothing but residents working on you who think they know it all and don’t listen to you. Had 2 residents tell me that my oxygen levels were low… my oxygen level was sitting at 96 which is normal. Had another resident tell me I had kidney failure when I never had kidney failure. Blood work came back & showed my kidneys were just fine. That same resident who put in my chart & kept saying that I had kidney failure told the nurse to give me a “IV bag”. When I asked her what was it she was giving me she stated “I don’t know”. I refused. The same nurse comes back in again & said “it’s for your heart”. I told her there’s nothing wrong with my heart. She then comes back in again and she says “well the doctor (the same resident) said if you take this medication he’ll let you go home”. When I refused again I told her to bring me the resident who was telling her these things. She went & got another resident & that’s resident implied that I was lying & making it up…MY TWO family members who were sitting there the entire time even said the nurse said those things & all the resident could say was “OH” & left. I never been more disgust by a so call hospital.