The Mount Sinai Hospital - New York (NY)

4 /5 Li: I always had a great experience from Mt. Sinai (in the ER Department). However I had surgery in the GP-2 at 1468 Madison, and the aftercare was not well. They also do not give enough information on the plan beforehand for you to know what to expect. So in periOperative care department/area, I got out at 4:20 PM on November 3rd. I was trying to close the curtain, but barely had the energy to walk or get up. The small drop-down table on the chair flipped down, and the 4 ounce apple juice fell on the floor. The male, older nurse got angry and irate. Then told me I need leave. He actually had the audacity to later come and pick a fight (high tone and quick words) with me (very poor bedside manner); he could have just easily said ‘sorry there was a misunderstanding.’ I told him we were probably having a cultural difference, and I told him he was being unprofessional. He kept trying to argue with me, but I asked him to stop. I wanted to get out of there so fast, I didn’t brush my teeth and put my used robe, sheets, and cover in the soiled laundry hamper (I didn’t want anybody complaining about any of my mess). I haven’t eaten since yesterday, but my appetite is gone for today (that was enough argument to last me for the week). The other fifty nurses were kind and nice.

5 /5 Simple works: The Mount Sinai Hospital has seen me through some of the most challenging times in my life, and for that, I am deeply grateful. I’ve spent numerous nights in this hospital, and my longest stay was two weeks. Throughout all my visits, the one thing that has remained consistent is the incredible care and compassion shown by the entire staff—nurses, doctors, and everyone involved. The nurses at Mount Sinai are nothing short of amazing. They have always treated me like family, attending to my needs with genuine care and without a hint of complaint. Their dedication to their patients is evident in everything they do, from the smallest tasks to the most critical care. It’s clear that their number one goal is to ensure that you walk out of the hospital feeling healthy and 100%. Knowing that you have people who care for you like family during such difficult times is a comfort that cannot be overstated. The doctors are equally remarkable, providing expert medical care with a level of professionalism and kindness that makes all the difference. They take the time to explain everything, ensuring that you feel informed and supported throughout your treatment. So, yes, I’m writing this five-star review to say thank you to The Mount Sinai Hospital. Thank you for being there when I needed it most, for treating me with respect and compassion, and for helping me get back to feeling like myself again. I can’t recommend this hospital enough to anyone in need of medical care. You’re in the best hands possible at Mount Sinai.