1 /5 TK Cotton: My very first appointment was an emergency exam with Dr. Hernández-Crespo, Dulce, DMD, she was very thorough and was very clear as to why I was experiencing tooth sensitivity. Fast forward to my cleaning day, I get an extremely angry, rude, unprofessional, and combative hygienist. My appointment was for 1hr, after shoving the xray positioning into my mouth she was ready to reschedule me so she could "leave at 1". After politely asking her to do half of my cleaning, because there was clearly 30 minutes left of my appointment she FLIPPED OUT. She was so angry. "You want me to rush through the cleaning" "I dont have time" "I leave at 1" "What do you want me to do" .....I literally had to ask her to please stop. She kept talking, and she was visibily getting more and more upset and I immediately was afraid for my safety. I left the office in tears! Spoke with the office manager and that experience was just as bad. The office manager was talking in a very slow and condescending tone and attempted to gaslight me into believing that the situation was because my cleaning was going to take more time. She could not give me any apology or explanation as to why the hygienist was so rude. I do believe that the experience was racial, and I will be filing a complaint and possibly filing discrimination charges.