Xcellent Hair Square - Flushing (NY)

1 /5 Floira Benitez: I wish i could have a negative 0 rating .purchased a $4.99 product and trusted the lady at the register with the color suggestions. I opened to try it, and its completely different. Ran right back to the store to exchange it for one that cost $12.99, and they refused. The manager explains that based on my nationality, my hair is different, so the color is different. He clearly said that because Im not Asian and my hair is curly, it doesnt look the same. Very racist and unprofessional. When they first opened their service was good but now its trash.

5 /5 valentina osorio: I love coming to Xcellent! I’ve been coming here for awhile now and every experience is always so pleasant. Leo has been styling my hair the last few visits and he does such a great job at giving me a perfect blowout. Love this place and recommend it to everyone I know! ❤️

2 /5 Cindy Y: I want to first say that I usually do not write negative reviews. However, my experience here compels me to write one. I usually don’t enjoy getting haircuts because I usually don’t like the result, and I prefer my hair before the cut; but my experience this time can be considered traumatizing. Usually, the stylist just cuts and blow dries my hair. For some reason, the stylist I had this time used a straightening iron on me, even though my hair is straight already. It may be a little frizzy sometimes after a wash and blow dry, but I’ve never used a straightener on it. After he used it on my hair, my hair became so flat and lifeless. This is will be the last time that I get a haircut in a salon. The feeling of absolute regret and helplessness as someone does damage to your hair is not anything I want to experience ever again. I cut my hair myself during the pandemic , and it was the only time that I was happy with a haircut. I prefer cutting it myself from now on. The feeling is worse because I feel like I should have stopped the stylist while he was using the straightening iron on me. I didn’t know the damage it would cause to my hair, even though I had a feeling that it was not good for the hair. I feel like before they use any heating treatment / device on my hair, they should ask if I want it. I came in for a cut, not some straightening. Since this horrible experience, I’ve also read up on the spiritual significance of hair. I realize that hair is more than just an accessory on our bodies to style in order to look good; but that it’s actually an extension of ourselves, and can hold energies. I will never allow someone to damage my hair like that again. It feels horrible to pay $55 to feel this badly afterwards.

1 /5 Yael: **Extreme Curly Hair Beware** Trying to save any curly-haired girlie from this place. Came in for a pink, the color was turning out purple, so I told them. They put in a darker color after showing them what I wanted. Color came out red. Told there was damage. Forecefully got a Keratin. Keratin was placed, then washed out in 15 minutes. Practically had no choice because I was scared to death. Overall: Traumatized. Hair damaged, color retoned back to original balyage color. Keratin didnt work, still curly and damaged. I paid $580. Please avoid this place if you do not have straight hair. First pic: Hair I came in with. Second pic: Hair color I asked for. I also didnt want my whole head to be pink. They did not listen. Third pic: Hair color I got. Practically cried. Was offerred a re-tone. I went back two days later. Fourth pic: Hair after my own wash, after the tone down. String, damaged, curly. No keratin affect. Fifth pic: Hair after straightening Sixth pic: Damage.

5 /5 Katie Chan: I love coming here! i normally come for a hair cut or trim, occasional color, and i leave happy every time. Their prices are reasonable and service is great. I live around the corner and they are always willing to take me as a walk in or appointment! I’m so glad to have a good hair salon in the area.