3 /5 Winnie He: Good service, but I did not get what I asked for. I know that its hard to get exactly the same color or cut you request, but I showed them pictures of the style and the color I wanted and didnt get it. They cut my bangs too short, but the main problem was the hair coloring
When they showed me color samples, they kept recommending purple, saying it would look good on me, and I kept rejecting it. Instead, I asked for a dark brown with red undertones, but when they finished drying my hair after the dye, it looked nothing like what I had asked for, and I realized they put purple undertones in, even though I said I didnt want purple a hundred times.
The end result isnt ugly, but it feels like they ignored my request and injected their own opinion. They didnt do a bad job, but I would really recommend customers be extremely firm when they make their requests.