DICKS Sporting Goods - Batavia (NY)

5 /5 Jason Crater: The staff at this store are always friendly and polite. They are always willing to help too! Store management goes above and beyond as well. On different occasions Ive secured sponsorships for youth sports and worked out an issue with regards to an online order and both times could not have gone more smoothly.

5 /5 Ryan Miller: I was in my local store buying random things for my children when I ran into the store manager (Tom I believe). Not only did he help my wife and I, he helped me with an issue I thought I would have to endure in silence. A month previously I purchased a high end pair of Brooks running shoes. They were very uncomfortable, The manager listened to me and my plight as I asked how to go about working with the manufacturer. He then traded them out and helped me pick out a new pair! He was fantastic and far exceeded my expectations. I cant speak highly enough about this branch and this particular manager.

1 /5 Kristin E: I went into the store to buy Nike underwear for my boyfriend and Bills stuff for my daughters boyfriend and I asked for help on the underwear because my boyfriend usually doesnt wear the certain kind I wanted and this bald guy with glasses and a Christmas sweater came up to me cuz thats the guy I asked for help and instead of helping me he accused me of stealing my Nike jacket that I was wearing cuz I happen to be standing next to the same Nike jackets or sweaters. Sorry the zip up ones and because they were expensive he thought I stole that. I bought it at JD sports. It was covered in cat hair and smelled like smoke and he said I walked into the store wearing a white shirt. I dont own a white shirt because I cant have a white shirt. Instead of listening to me and talking to me he just accused me and kept going on and on and saying oh thats funny. The tags are right here on the floor I said. Well Im sorry theyre not mine and he refused to look at the camera and apologize. My daughter came over from the next door. Showed him pictures from earlier in the day proving I was wearing a green sweater with butterflies and the same thing that I was wearing that moment which was a half hour earlier getting our nails done. No white shirt. The guy had no respect at all because I was in the bathroom first. I didnt even go near the clothes and he couldnt check the cameras apologize or nothing. And I was also going to buy an expensive coffee cup as well. One of the new shiny ones but instead of me spending over $400 he lost a customer because he didnt know how to be respectful to people that what maybe have tattoos or their hair is just thrown up because they worked all day and didnt feel like putting makeup on and Im not sure what he thought but I hope he gets reprimanded and fired. I should have had him pull the camera but my daughter had pictures to prove that I was not wearing. No white shirt and all I wanted was help on the underwear. Some people just will never get it and karma will come his way and I hope whoever did steal the sweater. Its enjoying the hell out of it cuz its not that great and I would have never stole it. I wanted to buy every single color just to prove them wrong but my daughter wouldnt let me.

5 /5 Mark Weber: I enjoyed my visit to the store. Very pleasant and nice staff and knowledgeable! And they had everything I needed and I was able to enjoy getting everything in one place. John, help me over the phone to let me know what was in stock that I needed. Prior to my drive out their. Emma, the cashier was very pleasant and nice and greeted me with a smile and welcome to me into the store. Even all the way through the process when cashing me out for my purchase. Dillon, the manager whom was on duty, he was very knowledgeable and attentive in helping me with questions and my purchase and products that I was inquiring about. That I needed and helped me follow up with the purchase for the end result. I enjoyed everybody who made my visit comfortable and pleasant and a wonderful experience for my shopping needs!

1 /5 roger grazioplene: Pirices are through the roof more employees then custermers everytime im there. it is what it is when you do need something . Revisted today . Sporting good for yuppies with vally girl attitudes from employees. Only sneakers they seem to have is sizes no one wears . Told me buy them online . Well no need for a brick and mortar then.