1 /5 Dan: Simply not a store where you should ever try and play Magic.
Cancelled an event which many Magic: the Gathering players were excited for the night before with just a post to their Facebook page. Too little notice, and to a platform largely unused by under-30s. If you learned about the event through one of the other platforms it was advertised on, including the official Wizards Event Locator, you simply wasted your Saturday.
Staff were unapologetic and simply blamed Wizards for not providing them with promos on time, when better-run stores would simply not advertise an event they couldn’t run, offer to mail the promos to participants at a later date, offer to compensate players who chose to attend an event here instead of another store, etc etc. Instead the staff were more concerned with playing board games amongst themselves than addressing customer concerns.