LA Fitness - Rochester (NY)

1 /5 Omar Ali: I tried to subscribe to a trainer membership and I ran into a trainer who was unprofessional and gave me false information, and suddenly disappeared. That’s not my main problem. My problem is that the local manager said he could not do anything about it and deferred it to the corporation, and the corporation did not care at all to do anything to make up for that, all what they cared about is getting their money per the contract. I strongly advice against trainer subscription, do not be fooled by how they try to sell it to you, I had an absolutely terrible experience and if something goes wrong they wont do anything meaningful to help you. DO NOT TRUST WHAT THEY TELL YOU. READ EVERYTHING BEFORE YOU SIGN ANY CONTRACT, THEY CAN LIE TO YOU JUST TO GET YOUR MONEY. After reading previous reviews, it seems that similar thing happened with other people. On another note, Jose S was very helpful and excellent

5 /5 Moe P: Great location and staff. Justin and Jose were particularly helpful. I’ve tried many gyms and highly recommend this location in large part due to the service

5 /5 Nathan Jenkins: Justin the GM at LA Fitness was very efficient and friendly. He helped me with my membership set up and it went smoothly. As to the gym itself very clean and lots of good workout machines.

5 /5 Jonny Yardley: Manager of the place welcomed me in and set me up with a day pass as I was only on holiday. The places was big and open with plenty of equipment and I had a very good workout. All the people there was respectful and seamed friendly even though I never spoke to anyone. Overall was a good experience and would go again

2 /5 Joe Marotta: Pros: 1. Free weights, 2. Sauna. Cons: 1. Pool is closed, 2. There are ~20 treadmills and I have only found one that works appropriately for running. For every other one, either the belt skips or the treadmill does not match the speed that it says on its interface (ex. the treadmill says its going 9 mph and I am jogging at about an 8 minute mile pace).