The Best 12 MEDICAL SERVICES near White Plains, NY (Part 3)

Juliani Garcia ****** Management Please Read *******Excellent Service First Off I’d like to give the staff their credit we had a pretty hectic Baby Delivery and I write this as she is still in intensive Care But I’d Like to Give WPH Valet Darnell who went and made life a little easier for me. He went above and beyond during after Hours after having unsatisfactory Help at the 2 other Valet stations I stopped at before him . Not only was he very helpful and knowledgeable He gave me Solutions to my Problems and went Beyond that and Helped me more than I could have asked for and such a good Human. To management he deserves a raise he is the type of staff u want to represent your hospital he even refused to take a tip. Ty Darnell you have no idea how a small gesture can mean a lot to others.

Alison Springs I think White Plains Hospital and their staff was great and the doctor that saved my life Dr. Khan my name is Alison Springs and he took me in as a patient with lung cancer. He took out the whole left lobe and I left there with no Cancer he’s a great doctor and that was a great hospital, and your food was good too. I have nothing bad to say about that Hospital if I ever have to go back in the hospital again, White Plains Hospital, thank God for hospitals like that God bless everybody that works there took care of me and especially my doctor.

Christine Gandara Vargas I have to say I had an amazing experience. I was in and out in less than 59 min. The staff was so friendly and welcoming. I just came in for a nexplanon replacement. But now I might switch form my GYN doctor. Thank you guys and keep up the good work.

Nicole DAmbrosio Dr. Runyan was exceptional. She listened to my concerns, reassured me, and was very caring and personable. You can tell she works hard to provide great care to her patients. I only took off one star for the wait time. I was seen about 2.5 hours after my appointment. The receptionists and the nurses were nice and understanding. I would return again, even with the wait times, because I know I would be getting quality care.

Amy Coghlan Dr. Synder was great. Unfortunately the experience making the appointment was awful!! Its very difficult to get them on the phone. When I finally did the lady was so unprofessional. My couple of weeks old baby started crying (as they do) and I wasnt fast enough to settle him or call out my insurance details to her. She thought she put me on hold but instead I heard everything she said about me to her colleague including judging me for making a phone call while my baby was crying and also commenting that she couldnt understand me because I was foreign and had an accent. For the record, Im a native english speaker. I just dont speak like an American. Not the experience Id wish on any other newly postpartum mom.

Angelica Lepe Horrible service. receptionist (bigger woman with grey dreads) hates her job/ life and takes it out on everyone else. a hispanic lady put me in a room and told me to get off the table/ chair bc they forgot to change the paper from the previous patient. and the nurse, bald black man (didn’t bother catching his name) is extremely rude and talks to you like a child. He walks into the room, that im in to take my blood pressure. no greeting. not a single word leaves his mouth. he sticks out the blood pressure cuff insinuating to put my arm in, and again, doesn’t say a word. i stick my arm out and he takes my blood pressure. once that’s done he leaves and AGAIN; SAYS NOTHING. he comes back to give me shot and ask questions regarding the questionnaire, i filled out in the waiting room. i put down i have anxiety that i haven’t treated yet or checked out. bald man asked if i self diagnosed, which i did. he told me “do not to put that down on paper, if my doctor didn’t tell me i was or wasn’t given medication”. fine. that’s my mistake. i apologize. I had put down “not sure” for the high cholesterol question. my previous doctor visit; my doctor told me i had high cholesterol. i put “not sure” because i was NOT SURE if i still did. bald man made a problem out of it bc i wasn’t given medication for it so i “don’t have high cholesterol and shouldn’t put it down on the paper”. why have the “not sure” option then? like he said previously said “unless your doctor didn’t tell you you have it, then don’t put it” well my doctor DID and i WAS NOT SURE if i still did, so i put “not sure”. he decided to lecture me about it causing problems in their system and with the doctor. i was visibly upset and just wanted to continue with my appointment so i told him to move on. he spoke horrible towards me and should reevaluate his career if he hates it so bad. ya need to do better. this is your job. you don’t like it? find another job. maybe do a whole career change that doesn’t involve people.

Francine Salerno Cieslinski I received care there in 2020 and currently my family member is receiving care. The care we have recieved to date is exceptional. Everyone we have met are professional, knowledgeable and empathetic. Leslie at the front desk always has a smile and makes you feel welcome. She exudes friendliness. She should be on posters for WPH.

Walter Parker To whom it may concern, please do not let this be a reflection on the hole establishment but the people in the lobby need better training. I had an appointment today for a fiber scan and was told to go to 2 Longview Avenue the fourth floor. To make a long story short The people in the lobby at the desk sent me next-door and those people next-door sent me to the maternity ward at White Plains Hospital. Again not a reflection on the whole cancer center just the people in the lobby that supposed to send people in the right direction. I missed a very important appointment and had to reschedule it. Hopefully the next time I will see some improvement. Poor lobby staff.

Alessandra Maria Iavarone My father died very uncomfortably under the care of this doctor. He and his staff exhibit very unthruthful and strange behavior, no one has even called my mother to see if he is still alive or check in on her which is unheard of. He prescribed many cancer treatments but the minute we realized something was off and got a second opinion my father was immediately put into hospice and able to rest finally.

Jenn Doun Was in care of Dr.Costin for a few years during college- I always felt his care to be inappropriate. I was in for follow up for leukemia, and he would ALWAYS do a full breast examination. In my 12 years of remission & being followed up by other docs, I’ve never had to have my breast examination. I found it very predatory & creepy. Also, he did not catch my low immunity, and it took another doc to put me on IV immunity infusions because I was getting sick all the time. I had literally no benefits from seeing this doctor.

Kristin Field I love her . She is so caring . You don’t find doctors like that anymore !! She has seen me through so much medically and is an excellent doctor .

Shannon Henrici I need to share this for no other reason than wanting to help save another persons life. Dr. Bavaro is a kind, down to earth, caring doctor. She always made me feel comfortable. I have not seen her for anything other than an annual women’s checkup. However, she missed my tumors during my annual breast exam last year. I had been seeing her for years and I relied on her to check my breast for lumps. I never did a self exam. Last year I went to see her, she checked my breasts, and she found nothing. One week later I accidentally found two lumps in my left breast. I called her office and it took over a month for me to get another appointment with her, even though I said I found lumps in my breast and that I was very concerned. I didn’t know what to do so I waited. At the second appointment, she agreed that I had lumps and wrote me a prescription for an ultrasound at WP Imaging center. She gave me the number to their center and suggested I call and schedule my own appointment. I called them nonstop (there are several WP imaging locations) and no one had an appointment. I called for weeks and almost gave up. Finally, I was able to schedule an appointment. This was almost two months after finding my own lumps. Long story short, I was diagnosed with stage 2 breast cancer at age 31. Went through chemo and all. I had told Dr. Bavaro at every appointment that my grandma died of breast cancer, but she said nothing. She continued to prescribed me hormonal birth control for years. My cancer was hormone receptive, so every time I took that pill, it was feeding the cancer. None of this is anyone’s fault, but you put your trust into your doctors. You would hope and expect that they tell you of the risks associated with hormonal birth control, etc. I am not saying she is a bad doctor or person, but this truly made me realize that no one cares about your health more than you do.

Anda Bordean If I could give this zero stars I would. I came in yesterday with my son to see Jenny for Osgood Schlatter and she showed up to the appointment about 15 minutes late. We were dismissed after less than 40 minutes together with 3 stretches and no strengthening exercises. A waste of time. The attitude was lazy at best. I would never ever bring my son back here or come back here myself.

Elizabeth Gramer Beautiful location for the Hospital for Special Surgery doctors to see their patients when they can not be seen in the city. I have been there twice to see Dr. Gulotta for my shoulder issues. I only went there from NJ because he had no appointments available in New York city and it was more of an urgent problem. Their radiology department and personnel are top notch as is everybody at HSS. The facility is beautiful and spacious. Much less crowded than the city... easy to get to as well.

Priya This is my first time at this location as I brought my spouse here since Dr. K treated him when he was hospitalized last week. We came to this office for the followup visits. We came in 30 minutes ahead. We waited over an 1.5 hour. It seems they overbook appointments with Dr. K and the manager said they do this all the time. I spoke to few other patients and their experiences here has been the same. While they say Dr. K is good, his wait time is horrible. Personally, overbooking and making patients wait for a long time is questionable practice. Another things that seemed very fishy, possible suspect for discrimination and unethical behavior was when they were taking in some patients who came in later to see maybe Dr. K before some patients there earlier. I personally never had this experience as I have been patient at mount Sinai over 20 years. They don’t overbook. The wait time is under 20 minutes. There is something seriously flawed with administration ( how they run this office) Hope this helps the readers thinking to visit this location. Hopefully the administration improves overbooking issue and queuing and taking in people in fair manner regardless of one’s race.

Chrissy Monroe The best!!

Johns Kristin (Kris) Nurse Rachel Khadjehturian is absolutely incredible. Not only has she taken great care of my health, but also, she is lovely to speak with at every appointment. It’s rare to find a nurse that combines such personal touches and care for a patient as a person with outstanding quality of medical care and superior knowledge in medicine. I highly recommend becoming her patient, she truly cares and will make sure you are all set before you leave!

Nate Mulliken Abysmal waste of time. They should be ashamed of themselves there. I honestly cant believe the unprofessionalism and lack of care that the staff projects. I had seen the bad reviews regarding this place and had previously written a good review. Now that I have experienced what others have complained about, I understand why people would love to give ZERO stars. A terrible, awful place, AVOID, AVOID, AVOID. I cant stress this enough. The only way this place will provide their community with any positive service is if it were to shut down permanently. Please head this warning and go elsewhere. Anywhere else.

Cynthia F From the moment I walked in to the ER I noticed how quickly and efficiently the staff work together to triage and get you seen. My nurse, Maggie, was phenomenal! Most of the techs (in the burgundy scrubs) were socializing and very loud but the nurses dedication to patient care was evident. The doctors made me feel heard and cared for. Only cons were the inconsiderate techs laughing and carrying on loudly while patients were scared and in pain and the wait for the MRI was extremely long, I arrived at about 1:15pm was discharged at about 10pm. Overall wonderful caring staff. I received fantastic care.

Leonel Masariego This hospital in emergency room has 6 people! They dont like to service to the patients they are talking g about their personal lifestyle , I took my wife here since 8:30pm and nobody provided a pain medicine for my wife this place became a horrible place to bring your family, these people need a supervision to see that everyone e care people with quality, compass and empathetic human beings.

ROSA GARAGATTI I have nothing but positive things to say about this facility. Two weeks ago, I had to bring my senior father in after he had a fall. From the moment we arrived, the front desk staff, Johanna and Wendy, were incredibly kind, welcoming, and warm. They efficiently helped us with registration and ensured that my father was comfortable while we waited to see the doctor. When we were called in, Dr. Mayer was attentive, personable, and patient with my father, making him feel genuinely cared for. He ordered X-rays to rule out any serious injuries. Nurse Amelia was also wonderful, making us feel at ease during the entire process. When my father needed to undergo the X-ray, the radiology team—Corey, Curtis, and Fernando—was exceptional. They were all extremely patient and kind, ensuring my father was comfortable. This team at WPH Armonk truly provides outstanding care, and we are grateful for their professionalism and compassion.

Amy C Use any doctors office but this one unless you want an $800 bill. They are very deceptive and marked my ultra sound as a diagnosis vs. prevention after a referral from a doctor within the same office. I am starting to think this is a scam where they say you need an ultrasound and then say there is nothing. Dr. Seuss and the radiology tech were very unprofessional during the entire ultrasound even mocking my OBGYN for even referring me for the ultrasound saying that doctors cant tell between breast tissues and lumps and made the entire thing very uncomfortable and then to add the cherry on top I get a $221.00 bill for "Professional Services" from Dr. Seuss and an $800 bill for "outpatient" hospital equipment that was used?! Shocking that she charges that much for being a professional when her bedside manner is horrendous and downright rude when getting something that could be serious checked out. Shameful practice and hoping this review helps someone out there from the agony.

Paulette T I have gone here since 2008. The doctors and staff are smart and they do whatever they are able to give you appointments as soon as possible. If I have had a Health issue and my doctor cannot see me, I am happy to see another doctor. I found they keep good records and are shared, as needed with other specialties. My doctors practice may be “closed” to new patients but all the docs are competent.

Drew Rahimi I went to this practice for years I have seen 5 Doctors there and the only one worth a damn is the Saturday guy (unfortunately I forgot his name) the reception staff is beyond rude as well as incompetent I regularly get messages saying my appointment is at one time and when i come in it has routinely been rescheduled without my permission. That was just the tip of the Iceberg A Neurologist there told me i might have a brain aneurysm and would not return my call for a week. Luckily i was fine. i have several more stories they are not good. DO NOT GO