The Best 4 MEDICAL SERVICES near New City, NY (Part 2)

Candy Tanico Dr. Jacob is an exceptional physician. Her staff is friendly and helpful. She takes time with you and never rushes you. I have been going to her for many years. Most recently I saw her for a constant pain in my back. She examined me and really listened to me. She sent me for tests and because of her knowledge, compassion and really hearing me, my timely diagnosis was made. If you do have to wait, it’s because she spent much needed time with the patient before you. And if needed will do the same for you one day.

Sara L Why does it take almost a week to confirm whether Dr. Jacob is within my network? Why does the receptionist keep saying she will get back to me. Get back to me when? Why does she sound so confused every time she answers and has to take my name. Its incredibly unprofessional. I am sure Dr. Jacob is lovely and a great doctor but her staff lacks the urgency for medical help.

Jaclyn Porpiglia I called to make an appointment for a health concern. While on the phone I was told that because it had been over three years since I was last at the office, I was considered a new patient. And “unfortunately” office protocol was not to schedule new patients for several months out. I clarified with the reception that even though I have a lump that I am afraid might be cancerous, no one will see me because I’m considered “new.” She confirmed this is true. Incredibly disappointed with the lack of care and discretion used.

denise ruiz This review is about Rae. She works at the Highland Medical OBS-GYN office in New City. I had a couple of questions regarding my appointment and also wanted to know if certain information was received by that office. Rae was very helpful. She took her time and addressed my concerns. The certain information I had a question about did not come up right away. It took some searching, but Rae finally found it. I was very pleased. Thank you Rae. To sum this all up, Rae displayed Exemplary Customer Service. I pray that GODS Will be done in the lives of all those reading this review and that you know Jesus loves you and that He died for you.

Katie Rawdon DO NOT COME HERE! The office manager Delica Jones should be fired for her attitude alone, and she should not be in a managerial position. It’s a shame. I’ve been coming here for about 10 years and the providers are all wonderful. Ellen Brunetti FNP is fabulous among the other doctors. But the office staff has led me to leave. and just note, if you have not been seen in the practice for the past 6 months they won’t even fill out a simple immunization form for you!!! Delica told me it couldn’t be done “its policy”, unless I had a follow up appointment. I asked, follow up from what??? I’ve been good, haven’t been sick! That’s a good thing. It means Im healthy! That’s the goal of a primary care is prevention of illness, not get in the office just so we can make money off of an office visit. I’m even up to date on my physical and you can’t fill out a simple form for school because of this silly policy?! Terrible, terrible, terrible. My new PCP filled out the form for me standing right at the front desk when I went there this morning. Customer service will make or break your practice - and this practice is going in the gutter based on the latest reviews.

Rivka Sara Noy-Pedoeem To give this practice one star is even more than it deserves. As someone who works in the medical field I was turned away before I even saw the provider. I waited 40 minutes in the room until I saw the midwife who in my opinion completely ignored all of my concerns and racially profiled me while having a snarky comment to say about my religion. Not only was the patient door open for part of the visit, but when I shared about a unique pain I am experiencing it was brushed and ignored. Besides for all of this the nurse that came to take my blood didn’t use gloves for half the time while prepping to take my blood and then only used one glove without sterilizing their hands after touching all of the cabinets. So to say least. Stay far away.

Kamron Bahani I made an appointment yesterday about an urgent manner, they asked for a referral from my GP. We said that we needed to see a specific specialist; I went into the office & they said I needed to change my primary care doctor in order to be seen. This was not elaborated, discussed or anything of the sort; the woman there was rude. This place is a money grab & it doesn’t seem like they care too much about their patients, they care more about the dollar. Sad to see, but there are other doctors with a more respectable & reputable staff within a 15 mile radius. Stay very far away.

Peter Sayegh Best urologist in town. Very professional. Highly recommended !!!