Sharon OMeara Dr Mustafa is a fantastic Doctor. She is proactive and listens to you. I’ve been seeing her since 2005.
5 /5
macie fusco Disappointing Decline in Service
I have been a patient of Dr. Marianna Mustafa for over a decade, and it is with great disappointment that I write this review. While I have always appreciated the care provided by my doctor, the decline in service from the office staff over the past three years has been nothing short of unacceptable.
The once-efficient and friendly office staff has deteriorated into a team that is consistently rude, disorganized, and unable to perform basic tasks effectively. Simple requests such as sending prescriptions, referrals, or test results have become arduous tasks that take an unreasonable amount of time to fulfill.
As a result of this incompetence, I have often resorted to seeking medical attention elsewhere. Whether its through urgent care facilities or using the MVP/Galileo app, I have found that obtaining necessary blood tests or prescriptions is far quicker and more efficient than attempting to schedule an appointment with my primary doctor.
It is deeply frustrating to see the quality of service decline so drastically over the years. As a long-time patient, who does have multiple health diagnoses, I have witnessed firsthand the negative impact this has had on my health as well as the overall patient experience. Despite my loyalty to my doctor, I find myself questioning whether it is worth enduring the inefficiencies and frustrations associated with Dr. Mustafa.
In conclusion, while I have great respect and appreciation for my doctors medical expertise, I can no longer tolerate the subpar service provided by the office staff. It is my hope that this review serves as a wake-up call for her & management to address these issues and restore the office to its former standard of excellence.
1 /5