Arbys - Norwich (NY)

5 /5 Linda Baker: We were greeted by an enthusiastic young man upon entering. He was new, as we could tell, he was being trained and needed assistance here and there. He apologized, I told him we have all been new and he was doing a great job. His trainer was very patient as well. Our orders were perfect. Food was great. I heard him kindly address each customer that came in. It was a great experience for a change, in fast food. The dining room was clean and we even got to sit by an electric fire place!

4 /5 chris fazio: Expensive but worth every dollar. Food was fantastic and we didnt have to wait long. And how about the horsey sauce and Mocha Shake!!! Delicious!

1 /5 Michelle L Smith: I went in and ordered a crispy chicken sandwich to take back to work with me.. I open it up and I see a sandwich with literally a few shreds of lettuce on the sandwich And the tomatoes were disgusting and a tiny squirt of mayo. Very disappointed and I tried to call but the line is busy???

1 /5 Rosario Tumminia: Saw the manager belittle employees and use F-word with customers present. Very unprofessional. Employees themselves were fine, food was fine.