2 /5 Maria Martinez: My husband is a veteran, and he is being treated in Albany V.A. Last Monday, December 17, 2024, he had an intervention from Albany Med and then he was transferred back to Albany Veterans Hospital, when I go back to the Veterans Hospital to the first floor at information area is employed with an unprofessional attitude and with a not very friendly attitude and I was trying to explain to her that I wanted to know what room my husband was in, that he had received an intern surgery ect ect and then this lady asks me in Spanish, do you speak Spanish? and I said yes and she told me because your English is horrible, I let her finish and she was trying to speak Spanish and her Spanish was just as bad or worse, (my mother tongue is Spanish, but I defend myself in English, Its not perfect but I dare to talk about it) my point is that a "professional" person should not speak like that to a person or patient who visits a hospital, I already know her last name and I told her that I am going to report her. for not being a professional and trying to belittle or want to humiliate me because of my English and to top it all off I am Hispanic, her last name is Santana, I had never had the bad taste of meeting an employee as despicable as her