1 /5 Carol Ahearn: DISAPPOINTED!!
For years Allen Veterinary Hospital has been taking care of our dogs and cats. We always paid upfront for their service, and literally have spent thousands of dollars!! My husband became very sick with a heart infection that was eating away at his internal organs. He went through extensive surgery, had to learn to walk again etc. after a long stay at strong memorial hospital in Rochester. A few months ago my husband passed. During the time of his illness we were unable to get our dogs to Allens for a checkup! Mind you, our dogs were 15 years old, and were patients at that clinic for years. We missed 2 years of visits due to my husbands extensive illness. When I phoned to schedule an appointment, I was refused an appointment. I explained our situation, and was transferred to a rude office manager, who appeared not to be concerned about our situation, and refused to see our dogs. She told me the doctor was too busy, over worked, and was unable to see our dogs that were Dr
McLaughlins patients for years. I am very dissatisfied with the uncaring, rude managers attitude, and refusing to schedule an appointment. I will definitely direct others to a different veterinary hospital when asked for a reference!!