Bruce R.: I have spent a great deal of the last twenty years of my life under close medical care. I have been through countless doctors so I concider myself well educated when it comes to modern medicine. Dr Schnapp is one of the most professional physicians I have met to date. While his manner is sometimes terse he takes his job very seriously, I am not saying that he is unapproachable what I am saying is that he wants to provide the best care for his patients that he possibly can, so no nonsense. I cant think of anyone else I would want in my corner when faced with a serious medical condition. I speak from experience having been told I had stage four cancer. He kept it real, answered all of the many questions I had and I left his office with confidence that I was in the right place.
Brandon Nares: I couldnt be happier with the care I received here today. I usually hate going to the Dr but todays visit was amazing. I was treated so friendly and I was able to utilize the new lab next door for the first time. The gentleman that drew my blood was a legend. Got it on the first poke and made me feel so comfortable. This place is really stepping up there game lately. Dont be afraid to give them a try!
Marissa Hall: It was an extremely long wait to get a room but this is by far the best experience I’ve had with Auburn hospital. I was very pleased. All of the nurses and my provider were amazing, they looked at everything to figure out what was causing the pain. They did a great job at their jobs last night. In the past I would have gotten discharged for lower abdominal pain within 3 or 4 hours but they kept me there for 7 hours to make sure everything was okay. They informed me what was going on and what to do next. Thank you Auburn for making it the best experience with you guys to where I was in good hands last night!
N M: Patients were lined up around the wall and it was packed in the ER waiting room. However, that had no effect on the excellent care provided by the nursing staff in the ER. Lily is superb at her job. Mo is amazing. The charge nurse too, though I cant remember her name. I expressed my concern about the delay in seeing my loved one, but she gently explained the difference between patients waiting on one side versus those on another. Under such circumstances, a little understanding and thoughtful explanation go a long way.
I am amazed at the work these folks have to do, Day In/Day Out. Most amazing is that they do it with a smile, patience, care, and the utmost competence.
Sarah Ruby: Staff and nurses and ER docs were friendly, compassionate and for us in quickly with a packed waiting room. Nurses did a great job with my 8 year old son who was not happy to be in the ER, getting his IV catheter and iv meds. Explained things not only to me but to him in a way he understood. Answered alll of his questions and he had a lot of them!
Diagnosis was quick…4 starts because discharge took a long time but I know they were busy.
