Ambient Nails & Spa - New York (NY)

2 /5 Nilah Pettus: I actually come here all the time and am usually very happy with my nails, the service, and the ambiance. But Ive been disappointed by the same nail tech for the third time. Unfortunately, she did not give me what I asked for (and paid for) and rushed through the process resulting in a poorly done manicure. My nails had grown very long from my previous sets so I asked for them to be cut shorter while still keeping their almond shape. You can see by the photos (more specifically my left hand, my right looks fine) they are not almond shaped, they are poorly cut, and they are not even. I really do love coming here and love the work by the other nail techs. I think this nail tech has a lot of potential but additional training and patience is needed to ensure this doesnt happen again.

1 /5 Stella Mooy: I’ve given this place multiple chances and that’s on me… I always get the same color (N5) tips with powder and today I noticed it looked sooo different and translucent. I kindly asked them if something changed and they gaslit me and said no I’m wrong… I told them it didn’t look like the sample or a picture (attached) from last time and they didn’t care or offer to change it… instead they just talked about me and rushed me to pay & leave. I will NOT be returning.

5 /5 Sania Sharif: Rany did my nails today and had high attention to detail, making sure the nail shape and size are consistent. She was very receptive to my feedback and adjusted accordingly.

1 /5 Hiba: Unfortunately, it was not a good experience. I went to my appointment with a reference picture so there was no room for misunderstandings. But even with that, they completely messed up my nails. They cut my nails much too short without asking (the nails on the reference picture were much longer) and added to much layers. I thought they were professionals and would know what colour to choose, but again I was wrong. I wanted a pastel light pink and what did they choose? A colour that does not cover well. I am so disappointed that they did not take the time to understand what I wanted and just worked fast fast fast with so many mistakes along the way. At the end the results did not match at all the reference picture ( I added pictures to compare). Will not be returning.

5 /5 Mitch Rodriguez: Amazing experience and loved Anna’s service. She understood everything I wanted and made sure all the details were perfect! Definitely coming back