lu gonzález The cliff notes: I went in for a last minute Mani Pedi on a Saturday night (7pm) for that reason alone you should go lol their availability is great. The staff is AMAZING. Jessica and Marisol were so wonderful, very precise and did beautiful work. Prices are very fair, Id say you get really great value for your money.
Because it was last minute and I wasnt wearing the proper shoes, I messed up my beautiful perfect Mani Pedi. (will address this at the end) I had taken two steps out the door when I realized so I came back in. Mind you, it was 9 oclock and they were pretty much closed. I had already paid, had no cash on me. They welcomed me back in and I kid you not redid my entire manicure in like 10-15min. It looks amazing still, considering everything. And they couldve easily turned me away. They also ended up gifting me a pair of flipflops because of the no cash situation.
They were incredible. I needed nails for an event Im going tomorrow and my nails look so pretty!!! Im beyond ecstatic with my choice (I chose for proximity from my hotel, didnt even read reviews first) and the whole service/experience was amazing.
And yes they offer complimentary drinks (water, tea, wine)
Its a 10/10 for me.
The only small nitpick is that they charge like $2 extra for the fast drying topcoat. I dont know much about nails and I had never been asked for this type of surcharge before, so it didnt really click that it was important (really important)
My advice is that all the packages (I got sea spa) should have the fast drying stuff already included/priced in and if youre going to do that to maybe offer it as a "fast drying manicure/pedicure" from the start (like we have "gel manicure" now) just so its more clear to clueless customers like myself. After 30 minutes flapping my hands around the polish still wasnt quite set so I ruined them (just a little bit) once again. Of course its my own fault for not getting the stuff but I truly didnt know it was needed. (You can see the imperfections in the photos but they were sooo perfect, and for such a quick fix you wouldnt really know!)
Anyway that has nothing to do with the staff, those are the business decisions taken by the owners. So thats my review.
I did love it, the staff, atmosphere, that gorgeous light fixture and the massage chairs were superb. The slow drying stuff sucked, but thats like 90% my fault lol. If youre debating about going, just go! Just remember to get the fast drying stuff or be prepared to sit there for a loong time (and even then ..lol) anyway, thank you to everyone!!!
5 /5
Stephen OBrien I have been coming here since the salon opened in another location almost 10 years ago, in the neighborhood. They moved to this location a few years ago and the service is consistent. Keep in mind that each technician has there individual strengths, so it may take a few times to identify which technician you like. Give them a chance if is your first time. The big upside is that the owner manager tries very hard to make the space clean, welcoming and comfortable. They offer you a beverage if you get more than one service, which is a nice add on. Water, hot tea etc. Truth be told I like the wine. Whether you are a tourist or local please support this local well run business and don’t judge them too hard if they are busy during a peak hour of the day.
5 /5
Kim Fergie I have been visiting this place for a year now. I did my nails on Saturday and on Sunday the nail polish started to chipping, by Thursday all of the were off. I went back to ask for a fix and since I go there every 15 days or so I thought this was just a simple request. Surprisedly the owner said that I took my nail polish on purpose and whatever service she would charge me the regular cost. She said she did not believe me and even the person who did my nails denied, he said that I wasn’t there on Sunday which really made feel extremely
Uncomfortable.
I am putting 1 start because there is some great people working there but the owner manners on treating costumer is horrible.
1 /5