Aspen Dental - Rochester, NY - Irondequoit - Rochester (NY)

1 /5 Angelica Lopez: wish i could rate them 0 stars. i’ve been going to this location for a while due to the webster location losing the best hygienist Aspen Dental had. so this was me settling. this location is nothing short of unprofessional. I had a cleaning appt scheduled; they called to confirm the appt on friday, and i was at work unable to take the call. once i was able to call them back they were closed. i called back monday morning to confirm i would be there and they CANCELLED AND FILLED MY CLEANING APPT. i took off work and moved so many things around for this appt and i was very upset. i contacted the Regional manager, Megan. i was unable to get in contact with her at the cannadaigua office that day; i left a message for her to call me back and did not receive a call back. super unprofessional and inconvenient. not to mention super unhelpful. i will no longer be going to any location ever again.

5 /5 Sara Almudhaf: I recently visited Aspen Dental for a cleaning and filling, and I couldn’t be more pleased with my experience. The staff were professional and kind. They answered all my questions thoroughly. Both the dentist and hygienist did an excellent job with my teeth, and I especially appreciated their gentle approach throughout the entire process. When I expressed a preference for powered tools during the cleaning, the hygienist was very accommodating and switched to them right away, which made me feel comfortable. The dentist was equally gentle, ensuring I had a positive experience. The clinic itself was clean, welcoming, and well-maintained. Scheduling was easy. I highly recommend Aspen Dental for anyone seeking teeth cleaning and filling.

1 /5 Kiely Maldonado: They didnt fix the tooth that needed to be fixed because they messed up. They put the wrong number tooth and dentist said the tooth was fine. I then showed them the right tooth but they said no its fine. And this was after they broke my Tooth during an extraction. Had left pieces in my mouth for me to remove later. I still have pictures. Personally Im never going back

3 /5 Lawanda Fleming: I would give a higher rating because the staff was pleasant but I have an issue with them not having an Oral Surgeon in office...they want me to pay $4,000 for my sons extractions because the surgeon is out of network and $3 000 for orthodontic because they said I dont have coverage when I absolutely do. Im finding my own in network periodontist, oral surgeon, and orthodontist so I dont have these ridiculous bills.

5 /5 VenomRay Kev: I honestly have to say how nervous I am about dentists. I HATE them!!! But Missy... though I was as nervous as a hooker in church, she was amazing. Made me feel extremely comfortable. Well, as comfortable as I can be lol. Thank you Missy. This will definitely be my dentist for now on.