East Hill Family & Pediatric Medicine (Formerly Summit Pediatrics) - Auburn edward van tassell: By far the worst office in town they never call you back, we called to set a appointment for our son with some slight concerns and without as much as a phone call the doctor took it upon himself to take him out of all activities at school and I now have to try to keep him from crying over it. The voice mailbox for the office says they are open until 6 on Thursday but they will not answer after 430pm. I am going to get my children into a different doctor and try to get them to undo the harm this office has done in time for my son to play with his team. Also for the record I have contacted 6 different offices including hospitals that all state he had no right to do this without seeing him or even setting a appointment first....
Finger Lakes Medical Urgent Care Center - Auburn Robert Murphy: I’ve come to learn that the only care this “urgent care” has is how fast they can boot people out to an emergency room. Whether it’s sole laziness or lack of ambition to treat someone’s issues, this has to be a top 5 worst urgent cares to go to. You’re better off just going to an ER before even stepping foot here.
Not to mention the doctor is rude, nurses find humor in someone being nervous, and their tone only changes once they’ve pushed someone to the point of tears.
Crouse Hospital - Syracuse Matthew Ocean: I recently ended up going to the ER at 9:30pm on a Thursday night. I was in excruciating abdominal pain, and seen after only waiting a half hour or so. While it took a while to get imaging done, the ER staff were all so kind and helpful. Doing what they could to try and relieve my pain and give me fluids. Once imaging confirmed it was my gallbladder, I was given an anti-inflammatory that helped immensely bring the pain down from a 10 to a 3. After a couple hours I was taken up to my official room and would be having surgery in the afternoon. Nursing staff overnight was so sweet, and checked on me often, but not too often where I couldn’t get some naps in. In the afternoon I was brought down to surgery and spoke with the surgeon, anesthesiologist, nursing staff, ER techs, etc. They explained everything to me and answered any questions I had. Don’t remember a thing after being wheeled into the operating room. When I was brought to my room, once again the nursing staff was so amazing to me, up until my discharge the following day.
To summarize. Crouse Hospital and staff really helped me so much in an emergency situation. Everyone from the doctors, nurses, anesthesiologist, ER techs, medical technicians, nursing assistants, to even the sanitation staff and the staff who takes food orders were all seriously so incredibly gentle, caring, and sweet to me. No hyperbole, EVERY medical staff member treated me with the utmost kindness. I hope I don’t have to go to the hospital again anytime soon, but if I’m still in Syracuse, it’s Crouse. Thank you to everyone from the hospital who helped me.
