Century Medical and Dental Center | Physician Assistant Ekaterine Bachilava, PA - New York (NY)

5 /5 Frank J Oddo: Ive been going to century medical and dental on 11th Ave and the staff are amazing and they reach out to you when earlier appointments are available either though via email or text messages I travel from Flushing Queens and its a 100% worth the time n trip

5 /5 Josias Castillo: Century Medical and Dental center staff are always professional and friendly. If you need PT services I highly recommend this facility. Physical therapist Sama Khedgikar, DPT is knowledgeable and goes above and beyond to help you in your recovery. She helps you understand your injury and how each exercise helps get you back to yourself. Unfortunately in September of 2023 I hurt my back and went Sama. Khedgikar for PT and within 3weeks I was to my old self. Earlier this year( 2024) I had quadricep repair surgery and went back to see Sama Khedgikar, DPT and she’s helping on my recovery. She’s gentle, efficient and helpful. Sama answers any concerns I have. And puts it at ease in any my worries.

1 /5 brittany doyley: Please be careful booking with this doctor. I will give the reasons stated below. Doctor is never available if you need to ask a question about your medicine not being sent to pharmacy you will need to book an appointment. If this medication is life saving it doesn’t matter you will need to book an appointment for her to fix the prescription even if you just had an appointment the same day. She doesn’t speak with you very long. The most I have spoken with her is in 2 min intervals. The rest are nurses. She will give you a bunch of random tests and random medicine so that your insurance can pay them. The front desk handle all of your medication this doctor will not help you. They will say that the doctor is doing the prescriptions and medication referrals but it’s not her. She will randomly cancel appointments and she is only available Monday through Wednesday so she you will have to wait till the following week if she cancels you on a Wednesday. She is not trained in ob/gyn or GI amongst other things so you will have to pay your copay to speak with her for her to then tell you she doesn’t specialize in that and give you a referral to another doctor. She sent me to get ultrasounds done and NEVER FOLLOWED UP WITH THE RESULTS. Guess who called me THE FRONT DESK!!! They didn’t even knew what the results meant and couldn’t explain. The list goes on and on but please save yourself the trouble with dealing with this doctor. There are other century medicals that have better doctors.

1 /5 Larissa Muehleder: Where should I start? This facility consistently failed to follow up on medical x-rays or urology tests. When you call for information about the next steps, they often mix up your file with someone elses. The only person who provided clear guidance was a woman I spoke to in Brooklyn, and unfortunately, she seems to be an exception. Whenever I reached out, the receptionist lacked the knowledge to guide me or offer advice on my care. Despite my back pain, the diagnosis of kidney stones, and the recommendation for an x-ray, I ended up receiving a chest x-ray instead. The lack of clarity on this decision was frustrating, with no one able to provide a satisfactory explanation. After paying a fee and attending another appointment, the urologist informed me that I was supposed to go to another office for necessary tests before seeing her. This raised the question of why a second appointment was scheduled without ensuring they had the required tests. Following up for a month to understand the next steps, I made an appointment for a phone call to discuss the results. However, just 2 minutes before the scheduled call, they called me to charge the consultation fee again, even though I had already paid for a prior appointment where no service was rendered due to their negligence. Upon explaining this to the representative, he looked up my records, put me on hold, and then returned to inform me that they couldnt locate my results. This lack of preparation for the consultation, coupled with insistence on fee payment, was frustrating. Despite their earlier call to collect fees, when the scheduled consultation time arrived, they were unable to find my results, and the subsequent promise to call me back was not fulfilled. In a later call, the receptionist offered a credit for two office visits, and I was told the doctor would call me when available. However, as of 7:46 pm, I still have not received the promised call. The level of care provided in this situation is truly astonishing and concerning. In the care of Dr. Bachilava.

1 /5 Raúl Rodríguez García: Third time my dental appointment gets cancelled, this time with less than 24 hours prior to the appointment. Next availability is in 8 weeks! Sooo unprofessional. Furthermore, the cocky attitude of the personnel on the phone is infuriating… not even an apology or reason why my appointment gets cancelled…