1 /5 Deborah martinez: Today was the worst experience I have ever had at a dental office. I was referred to this office for a root canal. I left work early to make sure that I got to my appointment on time at 1 pm. When I got there, they asked me if I had filled out the papers online. I asked if they could give them to me, and the secretary told me that I had to complete the forms digitally. I completed the forms, which took about 25 minutes. They wanted you to download your referral, license, and insurance card front and back. After four hours, I spoke to Josie, the manager. I explained that I had been there since 1 pm. She stated that the doctor had five emergencies. I told her what really happened was that her office had overbooked. When I walked in at 1 pm, there were about 30 people waiting. She replied that she had not overbooked but that the doctor had five emergencies. I asked her if they accepted walk-ins, and she said no. I then said, "So how could there have been five emergencies?" At 5:30, they called me in and brought me to a room. I was waiting until 6:00 pm. I then asked when I was going to see the doctor, and they said after the next patient. The office has no respect for their clients. They are money-hungry and have no respect for the community they serve.