1 /5 Neil Engel: I am extremely disappointed in my experience with this office. After only two exams and one cleaning, they suddenly claimed I needed an expensive deep cleaning procedure due to “gum levels”—something no previous dentist ever mentioned. Despite TRICARE already approving and covering my dental care, they tried to charge me over $200 in copays for a service that seemed more about generating revenue than genuine patient need.
This kind of upselling is a disgrace and a disservice to military families. There was no thorough explanation, just a hard push toward a procedure I never needed before. It felt like I was being treated as a billing opportunity, not a patient.
I strongly caution others to get a second opinion before accepting any treatment plan here. This should not be the standard of care at a military-serving provider.