Dr. Frances C. Arce, MD - Oswego (NY)

2 /5 Christina Peters: Unfortunately I feel the need to leave a poor review. I had shown up to every appointment and on time as well as always paid my copay. After asking to cancel an appointment on a holiday (and had called 3 separate times to make sure I could cancel it), I was discharged. The office staff was great in person and would kindly send/fax any of my documents that I needed, however, became rude on the phone in several instances when I attempted to ask basic medical questions or needed to reschedule. It also took 2 years for a plan of care to come together for me in order to feel better. I would not recommend this office for your endo needs.

5 /5 Princess Sugar: We were incredibly impressed with Dr. Arce. After numerous other doctors and getting nowhere with figuring out what was wrong, Dr. Arce expressed that the other physicians we have seen should have taken these symptoms more seriously and he could not believe how many other doctors and nurses just kept giving us "maybe" this "maybe" that but never did any actual investigating into what was causing such severe symptoms (like losing over 70lbs in just a few months without any dietary or exercise changes) and so much more. It is a relief to finally hear a doctor say its not our job to play a guessing game and try to figure this out on our own. Dr. Arce said that that is what these doctors went to college for and they should be the ones finding the answers for their patients instead of offering bandaid fixes that dont help or find the underlying condition that is causing the issues you are having. He gave us hope, and we are very grateful to finally have found a doctor who lives for the health of his patients. Thank you. We hope to find the answers finally, and soon!

5 /5 Meredith Williams: Dr Arcie is a very thorough, patient doctor. He takes the time to explain test results, what direction you care needs to go in and why. I feel he really makes my care a priority. I highly recommend him. His office staff is also warm and welcoming.

2 /5 LAURA BATES: Initially Dr. Arce and his staff were amazing. But all of that changed very quickly. Despite telling him I was still feeling unwell after almost 2 years, He would not look into anything other than my thyroid, which was not optimal for me. He told me to lose weight when I clearly did not need to, blew me off and would not look into why I was feeling unwell. His staff, especially the office manager was beyond rude. Dont waste your time.

1 /5 Kristina Hagenmayer: I was seen by Dr Arce’s office for issues with my thyroid, he refused to allow my adult daughter to come and ask questions or call at a later time and ask, to help her understand. He was very demanding and it felt refused to give me time to process or think about my own medical decisions. My daughter had an idea to take me to a nutritionist to help me try and heal my thyroid, I called dr arses office to ask his opinion, and ask if they can still monitor me as I do so. I knew little about what to expect. The receptionist says that’s like getting help from another source, if I do so they would take me off their patient list as well as be never allowed back.