East Village Dental Center - New York (NY)

1 /5 Kenny cruz: Beware this organization will not REFUND you any money that you are ENTITLED TO. I visited this dental center several months ago and I was robbed. I was asked to pay a large amount of money upfront for a dental procedure that my insurance verified they were going to cover. I was told as soon as my insurance pays them they will immediately return my money. Several months later countless visits to the center and several emails TO SUPERVISORS Im still getting the runaround. DO NOT GIVE THEM MONEY! P.S. I have all the documentation that the insurance company paid the bill.

1 /5 HANDSOME DICK MANITOBA: I don’t understand 4.6. I don’t understand at 70 years old and negative New Yorkers absolutely the worst experience I ever had in a doctor or dentist office. It wasn’t even an experience. I called seven times left email messages left voice messages. Finally I walked over there 5:40. They said online they’re open till six. A man with a mop wave me off. I said I just wanna ask somebody a question. I walked eight blocks. He said there’s nobody here at that moment. A nurse walked by I said may I please just ask you a question she goes leave a message I go ma’am I left seven messages. They kept saying they’ll call me back even the little guy that comes on to ask you questions gave me all bad information and they wouldn’t let me open the door at 20 to 6 to ask a couple of questions this is the mostunprofessional evil horrible dental office I’ve ever had in 70 years.

5 /5 Cingular 789: I always had a fear of dentist imagining the worst pain possible but since Ive been going to this location everything has been put to the side they are kind patient-friendly and gentle. They really put the patients comfortability first. I highly recommend this place to anyone whos always had a fear of dentists or just wants a good experience.

1 /5 joe jagos: Avoid this office. For years they have been claiming they do pre-authorizations with insurance. They do not even when I have requested them. They only estimate it in house and you will always get a different bill for more or double months later. You cannot pay online. This is my only bill where you have to send a check in. The doctors themselves are good, but their billing department is an absolute mess.

1 /5 Faith Stonner: Never leave these reviews but I’ve been a patient here for several years and the doctors are excellent, esp Dr. Kaufman. However, the major downside is that they never answer the phone… ever. I lived in the East Village for years and would walk over to get things sorted. I now live in Florida and received a duplicate bill. Have been trying to contact them for 4 months via calls, voicemails and texts with no responses. I have no choice but to pay the bill. Their billing system appears to be very messy. Please be warned.