Flower City Nails & Spa - Rochester (NY)

1 /5 Y. Thrasher: One of my friends just went here to get her gel nails filled. The women shortened them, but didn’t give her the shape she had, or asked for. She worked on others in between the 90 seconds of nail drying. Came back in about 10 min. She left nail polish on her cuticles. I can’t believe they would tell someone they are done and let them walk out with nails that look like a 5 yr old did. I would not recommend anyone to this place. These days services cost too much for inadequate work. Then expect a tip.

1 /5 RoseMary Ayala: Don’t waste your time coming here after calling to make an “ appointment “ you will wait for a long time and they’ll take their walk ins before you. Also , I asked for something and nail tech decided to do her own thing . When I expressed very nicely that I did not like the work and wanted it fixed she got visibly upset by her body Language and started talking clearly about me to her co worker .

1 /5 Denise Triassi: This place used to be great. I don’t know if it’s under new management or not but it has gone downhill. The bathroom was filthy. The tech who did my nails was on her phone the entire time. She was rushing and didn’t even take my old polish off completely. A second tech had to finish what the first one started and they asked if I would like a shoulder massage. I said sure. She got nail dust from her previous client all over my black coat . Not a good experience at all. I won’t be back.

5 /5 Orquidia Geraldino: Very quick and super affordable. I got a gel manicure for $30 and added chrome for $10. I’m definitely coming back again!!

2 /5 Marlene Thone: I usually have a good experience when I go there. Today, however was not good. The girl who did my nails seemed to rush through everything. When I got back to my car I realized she hadn’t removed the paper they wind between your toes for a pedicure. While removing that, I found that my toenails were ragged with several rough edges and one toe wasn’t completely colored. If I hadn’t been on my way to an appt., I would have gone back in to discuss it. My manicure isn’t too bad, but I’ve had better. The polish doesn’t cover the nails all the way to the cuticles. I will have to decide whether or not to return. I would welcome having the owner/manager contact me.