5 /5 Jessica Cadena: Gentle Dental Family Care – A Truly Exceptional Experience!
I don’t even know where to begin describing the absolutely AMAZING service I received during my initial appointment. First and foremost, I have always been extremely anxious about dental visits—just the thought of them makes me uneasy.
However, this visit was completely different. From the moment I stepped into the office, I felt welcomed. The atmosphere was warm and inviting, and I was greeted by Ann at the front desk, who was not only professional but also incredibly kind. Her friendly demeanor immediately put me at ease.
The office itself was impeccably clean, far better than many other dental offices I’ve visited in the past. Shortly after arriving, I was taken to the exam room by Kim, Dr. Sham’s assistant. Kim was an absolute delight—kind, patient, and attentive. She took the time to explain every step of the process before Dr. Sham came in, making sure I felt comfortable. She truly listened to my concerns and reassured me throughout the appointment.
Once my X-rays were completed, Dr. Sham introduced himself. He was professional, calm, and incredibly understanding. His relaxed and friendly approach made a world of difference, transforming what would have been a stressful experience into a positive one.
I can’t recommend Gentle Dental Family Care enough! If you struggle with dental anxiety like I do, this is the place for you. The entire team is exceptional, and they truly go above and beyond to make you feel safe, comfortable, and cared for.