1 /5 Katie Rawdon: DO NOT COME HERE! The office manager Delica Jones should be fired for her attitude alone, and she should not be in a managerial position. It’s a shame. I’ve been coming here for about 10 years and the providers are all wonderful. Ellen Brunetti FNP is fabulous among the other doctors. But the office staff has led me to leave. and just note, if you have not been seen in the practice for the past 6 months they won’t even fill out a simple immunization form for you!!! Delica told me it couldn’t be done “its policy”, unless I had a follow up appointment. I asked, follow up from what??? I’ve been good, haven’t been sick! That’s a good thing. It means Im healthy! That’s the goal of a primary care is prevention of illness, not get in the office just so we can make money off of an office visit. I’m even up to date on my physical and you can’t fill out a simple form for school because of this silly policy?! Terrible, terrible, terrible. My new PCP filled out the form for me standing right at the front desk when I went there this morning. Customer service will make or break your practice - and this practice is going in the gutter based on the latest reviews.