1 /5 Casey ODell: The most disgusting receptionist rats Ive ever had to deal with. I CALLED TO MAKE AN APPOINTMENT FOR A MEDICAL ISSUE!!! My primary care doctor moved and they gave me a new one a while back. They kept trying to get an appointment but I work nights and its hard to do anything on a good day plus I wasnt sick. Within the call I had with miss awful- I said if Im not sick why did I have to do the appointment? Isnt that a money grab? ( I need to pay a co-pay for an appointment when not sick is not something I can afford) and I followed up with. If I come to the establishment appointment with new doctor, will the medical issue I have be treated then or do I have to book another appointment as well ( i would have booked the other appointment as well while on the phone hence asking). Apparently, Im hostile and need to be sent to a managers voice mail. Oh I left a voice mail. So, I called back to book an appointment, they kept putting me on hold, telling I need the manager or hang up on me. I kept calling back... wonder why? Because I need medical care!!!!!!!!!! The one receptionist was gaslighting me and tried to tell me Im not even a patient their . I called back ten times asking to schedule an appointment. I guess the receptionists determine if you get care or not. That utterly disgusting and negligent because your in the medical profession. When I had CANCER I had to see a primary care doctor once a month. Hope no one has to try to book an appointment with them because they are un-equipment morally to book it. The shame is I was a receptionist for 8 years, I never did that. Its was my job and I did it. Pandemic has made terrible people in positions they shouldnt be in. I would terminate all of them immediately if I was their boss. You book patients who are sick immediately so they get their care. Instead receptionists have to answer questions and they get upset and have tantrums. Every time I deal with them they are utterly awful, save ur life & health and go elsewhere. They should be a shamed of themselves.