Keywords: lilac family dental

Lilac Family Dental - East Rochester (NY)

DDS, Dentist near East Rochester

Address: 🏡 214 W Commercial St, East Rochester, NY 14445

Phone : +1 (585) 586-4674

Time Booking Available for Lilac Family Dental

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJH7KjPUbL1okR698v5AWrL2o

#New York Book now

Where is Lilac Family Dental 🏡?
214 W Commercial St, East Rochester, NY 14445
What is the phone number Lilac Family Dental 📱?
(585) 586-4674
What Clients Are Saying about Lilac Family Dental (on GG)

5 /5 Michele Johnson: Lilac Family Dental has been a great dentist office for me. I had a dental emergency two days ago, and they got me in quickly to resolve my issue. The front desk receptionists are pleasant and friendly, and they do a thorough job explaining things. The dental team- everyone involved - is skilled, calming, and explain anything and everything. I have never felt judgment from them, and when I started going, my teeth were not in good shape to say the least. They are a wonderful dental practice, especially for people like me who have had dentist anxiety in the past - I 100% recommend them.

5 /5 Margie Mitchell: I have been going to Lilac Family Dental for several years. Everyone I have come in contact with has a great amount of experience and they’re kind and they explained every little detail that you need to know which is very important in dentistry. This is a really a great Office, the hygienist the Dentist, everyone is so nice and professional and always gets the job done. They do in-house crowns, which is wonderful you get it all done in one day. I highly recommend this office.

5 /5 JoAnne Ryan: Lilac Family Dental is such an amazing practice! I have received outstanding care each and every time I have been seen by the group. From their wonderful receptionist Anna through each member of the team, their attention to detail, customer service and genuinely caring about their patience’s, comes through from the time they welcome you as a friend through the highly skilled care they deliver! I recently had to have an urgent appointment and they did everything they could to schedule me that day so that my issue could be addressed in a timely way and I was able to attend a very important event. They always go above and beyond to make you feel comfortable and calm no matter what procedure is underway. I would highly recommend this practice to anyone who is new to the area looking for a dental group or anyone who is thinking about switching. I have been in the healthcare field for many years and honestly can say that their standard of care is exceptional as is their patient focused model of care!

5 /5 Harvey Robillard: I recently had a dental cleaning consultation at Lilac Family Dental, and I must say, it was an excellent experience! From the moment I walked in, the staff made me feel welcome and at ease. The reception area was clean,bright, and inviting. The dental hygienist who preformed my cleaning was thorough and gentle, ensuring my comfort throughout the process. She explained each step clearly, making it easy to understand the importance of maintaining oral health. After the cleaning, Dr. Tran came in for the consultation. I appreciated how he took the to answer all my questions and provided valuable advice on how to improve my dental care routine at home. Overall, the atmosphere at Lilac Family Dental was friendly and professional. I left feeling confident and informed about my dental health. I highly recommend this practice to anyone looking for a great dental experience!

5 /5 Patti Cangialosi: Karen was friendly and my experience was great. I sometimes experience some tenderness after a cleaning but not today. I have absolutely no tenderness. I would like to have her do all my cleanings.
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJH7KjPUbL1okR698v5AWrL2o

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Cindi Fuentes: Ive been a patient if Dr Smiths since she took over the practice. Ive always had a great experience. I moved out of the Monroe county area about 16 years ago but still make the drive to utilize her practice. Recently I had a crown fall off and she not only fit me in on a busy Monday but also made the time to work with the existing crown saving me the cost of a new one. She is exceptional as a dentist as well as a person. I highly value her work ethic and friendship. Dr Smith I appreciate you. Cindi F

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Diem Phan: I have been coming here for a few years now. It started with just a deep cleaning but now I come for everything I can come for. They actually care and educate you. The staff is always friendly and fast. The recognize you as soon as you walk through the door. It is literally always such a wonderful experience.

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Kyuuki: Though I didnt get any work done on my visit, it was the best experience Ive ever had at a dentist. Maggie was the most delightful receptionist Ive ever met, and Dr. George had an earnest conversation with me about how I can make an actual plan for my dental care while navigating insurance, something Ive never really had before in my history of Medicaid dentists. I wish I could go here for everything. Thank you.

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Kelly Ellen Burdick: I have never been happier with a dentists office ! From the moment you walk in the staff is so kind and welcoming. Dr Pogal is beyond skilled and precise. The moment I met with her about getting veneers I knew she was ‘it’ and this office was exactly where I meant to be. Kathy is a ray of sunshine. I have never been happier with a dental office and highly recommend. My veneers look amazing and have brought me such confidence!!

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Vanessa Nobrega: The last time I was in the office for a cleaning, I had a negative experience with the front desk staff who had comments to make about my health insurance, even though Id previously provided an updated card that somehow disappeared from the system. She advised me I was too old to be on my parents insurance (which in fact I was - at 31, and no longer on my parents insurance), while I was in the motion of trying to hand her my updated card. Because my card had my name, and not the primary insurer, and even though he is also a patient at the practice, she advised me she did not think there was anything she could do, and was not willing to call the insurance to verify. She was also quite rude to the young man in front of me who wasnt even 18 at the time who had forgotten his card but was also a previous patient. I did call after and speak with someone to report this and wanted to move on in hopes maybe this was a one-time bad situation with the front desk staff. Yesterday I called with a dental emergency and was advised they do not have many dentists available but would relay my concern to the dentist and give me a call back to see when an appointment could be made. I did not get any contact back, and do not plan to return to this office. Communication is the biggest factor in great customer service.