Montefiore Westchester Square Campus - Bronx (NY)

1 /5 Luisa Ruiz: I do not recommend the place at all, I was there for around 8 hrs and all the patients were discharge but I had to wait all the time for some results that they already had, the female doctor was in a rush all the time, she did some gyn procedures on me and she even cut me because she was on a rush. My hand is swelling really bad and it’s purple because they pick the wrong vein and then they had to use my order arm for blood. And at the time they was going to give me results the doctor told me basically that I didn’t have nothing and I still have a lot of symptoms and she was on a rush too and sounded so mean like she didn’t care the health of the patient. 0/5 for this place. Btw the guy who did my blood was really nice and always there but I just think he needs more practice.

3 /5 Lisa Hall: I arrived at the ED around 4pm. It was about 4 people in the waiting area. I waited less than 10 mins before i got triaged. They took me in the back a nurse came and asked me 2 questions without introducing herself and told me I was going for x-ray. Waited an 1.5hrs before she came back and asked me to pee. Shortly after that X-ray came. Im still waiting for my results 2hrs later.

4 /5 rizik rizik: I was looked at right away. Overall yes you have to wait but is an emergency room what can you expect. I was treated very nicely by everyone which is the most important thing.

2 /5 Denise Ford: This hospital’s ER is a great place to get seen and it usually isn’t busy, however I don’t know what the issue was when I went to receive help. I checked into the ER around 10pm and was seen around 15 minutes later by a female doctor. (4-5 hours later) - At 3AM I explain that I wanted to step out to get some fresh air. ( it was exceptionally warm in the ER), I was told that I could not step out and if I stepped out that I would be charged again by a Doctor Elfar ….. because it was his choice. Meaning it was up to him if I could step out of the ER to get some air and comeback without having to go through the intake process again. Meanwhile, I was not told that my ER Doctor was changed, I was not notified of any results, essentially I received nothing not even a courtesy update. When I am seeking medical assistance from the ER and I’m sitting in the waiting room for over 5 hours, some information is better than no information. Stepping outside for a min won’t change anything, especially if I am just coming back to wait for another 3-4 hours. (FYI- ER had less than 10 people)

5 /5 Reeti: I grew up by this hospital but never had to come in for myself. I came in for my son today and the staff is wonderful. My experience was wonderful. I didn’t know how long I would be here because the ER is unpredictable, since anything can happen to anyone, at any time. I am grateful that I was here for about two to three hours. They were caring and made sure to communicate. I would recommend it. I pray others have an easy and wonder experience, as well.