James J. Peters Department of Veterans Affairs Medical Center - Bronx (NY)

5 /5 Maya Jenkins: Dr. Kareem, Dr. Sytner, Angel, and all the nurses that have cared for my father over the years are PHENOMENAL. They are absolutely amazing and kind, they treat my father with a ton of respect and care. Best VA Hospital ever. The social workers are amazing too… Manny has helped us tremendously.

5 /5 ChicOk lll Perez: I have been going to this Bronx VA location since 1988, when it was my very 1st visit to the ER. The Drs and nurses gave me exceptional treatment, both in the ER and as inpatient. I didnt start using this facility again until about 2019. And let me tell you that for me nothing has changed. I still receive excellent care both as inpatient and outpatient. Its has far better quality than Montefiore!!!!

1 /5 J Oli: It’s tough when a healthcare provider at the surgery section 2G, especially one with so much experience, doesnt take the time to fully understand your medical history before making decisions about your care. Patient care should be about collaboration and understanding, not just prescribing medication based on a quick assessment. Going to avoid returning to this location. Its unfortunate that many veterans feel that the system isn’t meeting their needs or prioritizing their well-being the way it should. The doctors in the surgery section with 40 years experience contribute to the veteran’s suicide rate.

1 /5 The Detailing Arts: It’s incredibly frustrating how the staff at this VA blatantly disregards patients time. They say one thing and do another, with no consideration for the fact that veterans have lives and responsibilities beyond sitting in their waiting rooms. The inefficiency is appalling—everything drags on, and its clear the staff have zero concern for the needs of their patients. This is aimed squarely at the support staff, not the doctors. The doctors are great, but good luck getting to see them. The receptionists in every department Ive been to tarnish the VA’s reputation. If youre a veteran just transitioning out of service, my advice is simple: do not come to this VA. Head to Montross or Castle Point instead, because hours—if not days—of your life will be wasted here just sitting in the waiting area.

1 /5 liset santiago: I came with my father, he can’t barely walk, for his follow up. He was treated like a delinquent by the security or police officers. They were so unprofessional. Serving this country to be treated like this is unacceptable. Disgusting..