NewYork-Presbyterian David H. Koch Center - New York (NY)

1 /5 Jenna: 7th Floor - Extremely rude MRI technician. Ive had multiple scans across numerous institutions and have never had someone so ill-informed about my case speak to me in such a disturbing manner. I felt beyond uncomfortable. This individual has no business being in patient-facing care.

1 /5 Gjil L: 12 floor scanning center is quite ridiculous. Every time a pregnant woman comes in for a normal scan, they run about 1 hour late. They say they’re high risk but none of the women coming here are in any kind of emergency, just regular scans every 3-4 weeks. I would have never chosen this place had I known before. Hoping the birthing floor is different.

1 /5 joe William: Labor and delivery staff are rude and standoffish. If your black security insisted on Searching you every time. If your a new dad they ignore u and act like u dont exist and only address the mom . They definitely need to get it together. I will definitely go somewhere else.

3 /5 Michael Emerson: No complaints at all about the services I received here in fact the sonogram and cardiac MRI staff was exceptional from reception to the technicians. My review is about the building design. Specifically there is a long slanted ramp inside a medical building. I just dont quite understand who or why this is inside a medical building. Maybe it was necessary but Id love to take the designers and see them go up a ramp that long in a wheelchair. Then I would sit at the bottom of this ramp and watch them accelerate down the ramp in a wheelchair as they grind their hands on the wheels to slow down before they pick up speed. Them I would ask them why they would put this in a medical building. Im not exactly frail but going down this incline wasnt fun. Going up it would take some strength, I cant even imagine a older or sick person being able to do it at all without help. But I didnt see one building employee aside from security guards. Im hoping that theres a reason it has to be designed that way and for all I know theres other ways in and out that are more user friendly but I was taken to the building by someone who knew the building so apparently thats the best option, enter doors, go up incline, then you get to security-check in area. To leave go down incline to doors. Not impossible at all but just an unusual design for a medically oriented building IMO.

1 /5 John B.: I visited New York Presbyterian David Koch Center with my significant other on 05/15/2023 for an important lumbar puncture procedure. Unfortunately, our experience was highly disappointing and I feel compelled to share it as a warning to others. Initially, we were greeted cordially and the procedure was explained in detail. However, several red flags emerged during our visit. The miscommunication surrounding a pregnancy test caused unnecessary anxiety for my partner. Moreover, we were left ignored and disregarded for an hour and ten minutes in the prep room, with no updates or assistance. The behavior of a nurse named Jasmine was particularly unprofessional and deceitful. The lack of respect and genuine care became evident as the hours passed. When we decided to leave after waiting for four hours, Dr. Kim finally reached out, more concerned about avoiding a malpractice suit than understanding our frustration. It was clear that this facility was run by negligent, arrogant, and disrespectful individuals. Additionally, the lack of security measures raised serious concerns. Despite a metal detector and security guard, I was able to enter the facility twice with a knife and pepper spray, without any intervention. Such negligence is alarming, especially considering there is a maternity ward within the facility. I deeply regret choosing NY Presbyterian David Koch Center and urge others to avoid it. Take heed of the numerous negative reviews from other patients who share similar experiences. This facility failed to provide adequate care, demonstrating a lack of professionalism and compassion. I hope my detailed account serves as a warning to prevent others from enduring such a nightmare. Please report any similar experiences to ensure accountability.