4 /5 Eva Zhu: My mom came to the ED on 3/9 and had orthopedic surgery yesterday and all the nurses are nice, ED nurses apparently overworked but still nice to us, after the surgery we went on 8th floor west, nurses are chill and nice, very helpful, especially Sapir and Daniel, room is clean and luxury. Food is not good but acceptable. But the worse thing is the transportation, late for at least 3 hours, we left by ourselves.