North Side Auto Service Repair - Rochester (NY)

1 /5 Barbara Getem: I had to give one star to say close this dump down I have 2 cars between me and my gf she got brakes and 2 weeks later needed new brakes I got an alignment 2 months ago and my tires are bald rude no receipt to prove you was ever there if I was in my younger days I would have smacked yall up playing with my money like that. Drive by this place it’s always been janky I smacked that last guy that had that same shop in 2012

5 /5 Che Holloway: Northside auto really saved my life today. I had a disagreement with them in the past and in my emotion left a not so savory review. As they say time heals all. So here I am today and Im in the worst bind ever I thought to myself let me give this one more shot. Todays service was most exceptional and I highly recommend this for anyone needing a quick fix. Id come back again. And Im grateful they were able to work with me again despite the past. Im humbled.

1 /5 monk banished (Banishedmonk): Would do zero stars if possible. Charge me 260 for rotation and balancing. They did the job but Walmart charges 15 a wheel. Pricing is not honest or competitive. Definitely shop around

2 /5 Kathleen Washington: I stopped by to get a tire plugged but was told I needed to replace the tire. I purchased a temporary used tire for $40 and left for work. By the end of the day the tire was flat. It was determined that I was sold a faulty tire. When I returned to North Side the problem was corrected by another technician but I wouldn’t purchase another tire here in the future. I don’t like the way I was treated while there initially. I was accused of being aggressive because I wouldn’t allow the tech to touch my phone to provide his cash app information. Instead, I asked if he could tell me and I would enter it in my phone myself (germaphobe). The way he looked at me you would think I slapped him! I don’t know if he washes his hands….No Thank You Sir! When I explained that I am simply being careful due to Covid, he yelled, “Africans Don’t Get Covid!” How ignorant can one be?! It was all too much!! Just go to You Need A Tire around the corner from them and save yourself some trouble.

1 /5 Jheanell Daley-Walters: Went to these guys to change my brake disc pads and they almost cost me my life. The idiots fit my car back up without putting the bolt back in one of my calipers. Had to go pay a more reputable shop to repair their mess after almost having an accident and my caliper was falling off the disc pad and rotor. Smh. I wouldnt recommend these guys to anyone and they cant get my hard earned money again.