Northern Dutchess Hospital - Rhinebeck (NY)

5 /5 Mary Burkart: I just got home from having a hip replacement yesterday, and was blown away by not only the medical expertise that was evident (Dr. Frank Lombardo of Orthopedic Associates of Dutchess County is amazing and I highly recommend him to anyone), but also the incredible care that is given to each and every patient. I was in the Medical/Surgical South Unit...an attractive unit with small, private rooms. A special shout-out goes to Brandi, my nurse, whose warmth, humor, and compassion especially shine through, but every single staff member I encountered made me feel cared-for, and tremendously relieved my nervousness. You are truly treated as a family member from the moment you step into Northern Dutchess Hospital...and the food is wonderful! My hip replacement was yesterday and I am back home, with a minimal amount of pain and functioning beautifully, albeit with a walker and a few special tools (for dressing, retrieving items that are not safely or comfortably within reach, etc.) for a few weeks. I only require minimal assistance. I am so, so grateful to Dr. Lombardo and the staff of Northern Dutchess Hospital. They have given me tremendous mobility improvement in the future, in an atmosphere of dignity, excellence, and compassion. I am so glad that I received my care at Northern Dutchess Hospital, and I urge anyone needing treatment to do so, too.

5 /5 Susan Rogers: Had to go to an emergency room for a critical procedure, and am so pleased that I went to Northern Dutchess! Every person we met was friendly and knowledgeable, fantastic nurses, great doctor, and overall just a really civilized experience. Not sure if I got super-lucky, but check-in was fast, and then I truly believe they got me treated as quickly as possible. Most importantly, I feel confident that I received competent care at every step. Hope I don’t have to go back anytime soon, but very happy I chose Northern Dutchess.

5 /5 Theresa Russo: From the moment I arrived at Northern Dutchess Hospital for a left hip replacement, I was greeted by a friendly man who guided me through some details of my whereabouts in the hospital i will be.. such a comforting waiting area with a warm inviting entryway and a fireplace in the front area waiting room. Yes i was definitely feeling a notch or 2 less nervous going in. A special shout-out to the amazing staff at the hospital: Jess in the Recovery Unit, Jackie and Heidi the daytime nurses and Yahandra and Zandra the nighttime nurses. Each of you has made this experience not just bearable, but uplifting! Your compassion and dedication to your work shine through, making this hospital feel like a second home. Thank you for treating every patient with the love and care they deserve. I’m sure I speak for the thousands of others who pass through these doors and say how grateful to have such a remarkable team looking after us.

5 /5 in the Foxhouse Hen: I had a really good experience here yesterday. From the intake staff, security, nurses, technicians and doctors. Everyone was professional, courteous, helpful and kind. Dr. Templeton was attentive, thorough, and took his time explaining things to me. Im so glad I went here instead of anywhere else in the region. Thank you, Northern Dutchess ER!