NYC Health Hospitals/Gotham Health, Morrisania - Bronx (NY)

2 /5 Arianna Anais: I held off on writing this review because I had already had one negative experience with a pediatrician for my son before beginning to bring him to this clinic. Although I was uncomfortable with his pediatricians all wanting information and details on my pregnancy and birth despite him being healthy, all of the initial visits seemed fine. On the last visit before switching doctors the pediatrician hed been seeing was out and he had to be seen by a pediatrician named Dr N Maseda. Initially the visit seemed to be the same as the rest asking for details about his development and any concerns I might have had, when suddenly she asked my nine month old baby who mama was while doing a hand gesture around his head/body and behind his back that resulted in him pointing to her. When I noticed it and said did he just point at you when you asked him who mama was, she got surprised that I noticed and casually said yes before leaving the room and returning with a print out and a childrens book as a gift to for him. This was extremely disturbing and concerning to me and as a black single mother. I have to be extremely vigilant about people with my son and encourage all underprivileged single mothers of color to do the same. I would not recommend this clinic.

5 /5 Babs Cast: I give them five stars because I am diabetic and they on it like definitely on it. The only thing I don’t like is back to back appointments. I do not receive Medicaid and this is out come from my pockets so financially it hurts a little bit but as for the doctors, they perfectly great great, the only thing I said is back to back appointment for the same thing with different doctors but other than that, they absolutely great

4 /5 Jasmine S.: I came here for COVID-19 testing only and it was pretty quick. I got there about 10 minutes before 8am (opening time on Saturday) and it opened 10 minutes late. The entrance to the testing area is a fenced gate next to the Spring Bank on Gerard Avenue. They have a priority line for NYC H+H and city employees (on the right hand window but the line to get swabbed is on the left hand side by the barricades). I pre-registered online so intake only took a minute. I docked a star for the late opening (on a cold, rainy day), one of the intake reps wasnt wearing a mask before she opened her window, and one of the swab nurses was on the phone completely ignoring that people needed to be tested (her fellow nurse in a different station wasnt happy lol). *Update* Hours as of 1/4 are Monday-Sunday 7am-7pm but check NYC H+H site for updated hours and holiday closings. You can grab one (1) free rapid COVID-19 home test kit from one of the representatives with a NYC H+H ID badge (you dont have to wait in the testing line). Only one test per person (you can not get a test for someone who is not physically there at the site) and you cant get a test if youre getting tested that day. The lines have been crazy long so its best to get there before they open so you have a short (less than 45 mins) wait. This site only does PCR testing.

5 /5 Alicia: Great place great customer service friendly staff Naomi in OBGYN Louise & Jackie in Pediatrics, Dr Arul is quick in responding to my chart questions , the Ultrasound tech is very thorough, the Wic staff is excellent, I go to baby cafe every Thursday Virtually for nuring moms & expecting moms & their supporters my baby is 5months. The place is kept clean, Clean facilities Decent health care kinda one stop shop dental and optometry Pharmacy & it is accessible. but make an appointment coz the place has a lot of patients so walk ins may have a long wait time esp now with covid.

1 /5 Queen Grant: Took my son here for the first time. My appointment was at 3, i sat in the exam room for an hour waiting to be seen! I waited so long a nurse walked by and didn’t even know i was still there! So she went in the doctor office and there she was sitting in her office eating snacks... on my appointment time! How inconsiderate!