Open Dental PC - Bronx (NY)

1 /5 Chris Goris: “Dentistry dedicated to excellence” a lie. They refuse to take my partners insurance in advance in order to get it verified. Just to tell him that he needed to wait an hour upon arrival to get the insurance verified. After waiting to hear back from the insurance company they stated that they do not participate with his insurance after already being a patient there a few months prior. This is extremely unorganized. People take off work to show up to an appointment just to wait an hour and get no work done and be told that their appointment isn’t covered through their insurance. Medical practices such as this need to have insurances verified in advance so people aren’t taking off work for no reason. Needless to say do not schedule an appointment at this practice unless you’re okay receiving a subpar medical experience. Extremely disappointing.

1 /5 Lerdy Parra: This was by far one of my worst visits to a dentist. Unfortunately I do not remember her name. She was incredibly careless in her approach and inconsiderate of my time. I waited over an hour in the exam room, only to receive a cleaning that didn’t even last a minute. When I expressed concerns about my chipped front teeth, she walked away without acknowledging them, leaving me to wait another half hour. The lack of communication was frustrating beyond words, and I had to ask multiple times what was going on. When she finally proceeded with my filling, it was a complete disaster. Water ran down my nose, and I left the facility with burnt lips, uneven, rough teeth, and a filling that still causes pain two weeks later. My teeth feel uneven, and I’m genuinely concerned about the quality of the work done. It feels like this doctor either doesn’t care about her patients or is more focused on rushing through appointments to bill insurance. After posting this review, my next step is reporting her to the Department of Health. I also intend to contact my insurance to ensure they aren’t billed for this poor service. Additionally, the front desk staff were indifferent and acted like they didn’t even see me, which added to the overall unprofessional experience. This was horrible. I would strongly advise others to avoid this office.

1 /5 Jessica A: The place is nice and clean but the wait time is extreme. They give you a 9am appointment and wont call you till 2. You will definitely sit here for over 4 hours so please be prepared

1 /5 Steven Maldonado: Beware if you need a root canal. Dr yang has promised my dad a root canal. Upon his arrival she implied that she didnt have the equipment to do the procedure. She enlarged the hole in his tooth and filled it in causing further nerve damage and an infection. He return with complications and she gave him a referral for another location. My dad is elder. Her actions were dangerous . It seems to be a scam to bill the insurance. Please be careful !!

4 /5 Andrea: I had my wisdom teeth extraction done here. Making an appointment was easy and front desk people were nice. The procedure was done properly, and The risks of the extraction were explained clearly to me by the doctor. I’m so happy I went there and I’m happy I found them. I just recommend ensuring office hours before confirming.