Orchid Nail - Rochester (NY)

3 /5 Beck: Manicure and pedicure done 10 days ago. Gel nails were forced on me after I got normal polish on my toes(that are now chipped off). Gel polish was far from the uncut cuticle on the first day, today it looks like I got them done two weeks ago. Dont go here, they force gel polish and do a shabby job trying to get you to come back sooner. My cousin says the same for her extensions she got. No cuticle trim and the polish was far on the nail. First technician also was burning my feet at the pedicure bath. Someone else finally turned the cold water on.

4 /5 dana meierer: Yesterday was my first visit here and I can’t wait to go back. I was able to call and make an appointment that same day. The nail tech took his time doing my nails and the length was perfect. I like them short and other places can never get it right. I was beyond impressed with my visit and will be going back !!

1 /5 Jamie Coleman: Not even sure where to start. The lady doing my pedicure was extremely rough, fast and inefficient. Appointment was set for 6:00 pm for a pedicure and French tips and was called in to come early for an unknown reason. Started my pedicure at 545 and ended at 625 after being burned by the electric file and being rushed through the entire process. My feet were in pain, uneven & my heels were pretty much the same roughness as when I walked in. Absolute waste of money and time, which apparently my lady didn’t have much of. Immediately after my pedicure, she put on her purse and disappeared into the back room for 15-20 minutes without even putting me under the lights for my toes to dry. I ended up being cashed out by another worker. Unbelievable experience, can’t believe that this place has such high reviews. If she didn’t paint my toes well, I would give it a 0.

5 /5 Rebecca: I have been dreaming of these nails for over 2 years and my nails artist made my dreams come true. I am obsessed with these ! The communication about how I like my nails was amazing and he made sure that I liked them and the colors matched my vision! I went prior to this appointment so they could fix my nails and they did an amazing job which is why I returned today! 10/10 recommend ! Awesome nail they always great

5 /5 Shawna Bilak: Once again! She’s the GOAT! Had an incredible experience with Lena at Orchid Nails! She brought my Nightmare Before Christmas theme to life with such precision and creativity. Her attention to detail and artistic talent are unmatched. I’m so impressed with how she captured every element of the design. If you’re looking for a nail artist who’s truly gifted and goes above and beyond, Lena is the one. I can’t wait to come back for more amazing designs!