3 /5 jonathan Andrade: I received spa package as a gift. And I’m giving it 3 stars as the facial was the best part of my 5 hour spa day. Liz was knowledgeable about skin care and gentle. The only thing missing was the steam which I think might be something Rochester spas do not offer. As for the massage, it was decent however she didn’t want to massage my feet or hands bc I was getting a mani and pedi. I’m sorry but a mani pedi massage is not the same as getting your feet/hands massaged from a real deal massage therapist. As for the mani/pedi def not the best I’ve ever had. Emmy seems nice but didn’t seem like she was into doing it. she didn’t soften up nails by letting them soak in water instead used some solution that she left in for 5 secs. I skipped the sugar scrub as I figured it wouldn’t have added anything to the already lackluster experience. Came home with hang nails and some jagged edges.