Premier Urology - Poughkeepsie (NY)

5 /5 Matt B: I have had nothing but excellent experiences and care, with Dr. Krumholtz and his staff at the Eastdale Ave location. I dont understand some of these lower star reviews. Maybe theyre for another location. This location is efficient. The staff is friendly. Almost all procedures and labs are in-house. And Dr. Krumholtz is the best doctor ever. He leaves nothing to chance, and his empathy results in an understanding bedside manner.

1 /5 J O: Nightmare to deal with… They rescheduled my appointment several times. I showed up on time for my appointment and was sent home because the doctor had to leave for the day“ . Did not leave any voicemails informing of me of sched. issues.

1 /5 Daniel Francese: Made three different appointments with Dr Katz for my 91 year old mother in poor health. Waited weeks for the appointment, and twice they cancelled the day before saying only " the Dr can not be there. Today they cancelled the day of the appointment. If I cancelled hours before the appointment, Im sure I would have gotten charged for it. This place is a train wreck. Whenever I try to call there I am like number 30 something in the queue. Thats not an exaggeration. High rate of staff turnover in this place is very understandable. If you need to see a urologist I suggest you find one that actually cared about their patients.

1 /5 Jose Angel Contreras: Dr. Parker sent my handicapped client home without antibiotic and client got sepsis!!! Dr. Parker never returned my calls. New urologist, Dr. Singh ghosted us because I questioned his staff’s care for my client. We needed updated prescriptions for catheters, and two meds and Dr. Singh ignored my requests. Practice director, Lisa Patterson, never returned my calls after personally promising she would! Total ghosting us. My nonverbal, totally handicapped client is confused as to why we spend a whole day in NY City seeing a Urologist! I had to go to Mount Sini for Urology care. He is a poor Hispanic on Medicaid. How can these three people sleep knowing what they did? What Dr. Parker did in his haste was a mistake, what Dr Singh and Lisa Patterson did was just plain cruel! Wow!!! No accountability! What can I do for this poor handicapped person??

1 /5 Alex Hiraldo: Even though my procedure went well; they screwed up both my appointments. First time booked me for a different procedure and second time didn’t order the right things. On top of having me waiting when I’m early. I would try elsewhere. They don’t seem like they know what they’re doing.