Quality Foreign Car Care Inc - Ballston Spa (NY)

2 /5 Cody Kenyon: Had oil leak fixed and parts replaced that were saturated in oil. My temp gauge was going up a day or two after so I topped off coolant. Soon after my engine was overheating after starting the car. Turns out when they did the work they never double checked the large coolant hose that may have been in the way when doing the work before. I sent pictures and videos to their email after calling and being told to get it towed to them. I managed to figure out that the linchpin wasn’t set or double checked before they returned the car and caused me to break down in Clifton park and walk to a nearby gas station twice to fix the problem. I received no response to the evidence I provided nor did I receive any call back. Anyone doing cars for as long as them would know what the problem was as I described it in detail and with the pictures and videos. I should add my opinions here, that I believe they are at fault because I had no coolant problem before and the hose that was completely disconnected is directly next to the oil filter. There was no damage to the hose, fitting, or pin. It may have been disconnected for easier access. I’m leaving this review because Andre didn’t take any responsibility for it, nor did he even offer a “my bad”. He’s also not a very agreeable person and exaggerated how long the car had been done before in an attempt to make me feel some way for paying for the work 3 days after I was done.

2 /5 Rick Dearstyne: This was my 6th year in a row bringing my Mercedes here. When I read that management/ownership had changed I was a little reluctant to go back again but I had always been satisfied with the service. I was only scheduled for an inspection and an oil change. I had the 1st appointment of the morning, 8:30 a.m. The mechanics were late coming to work. Strike one. The inspection cost $21.00. The oil change $220. Wow. They said oil was $15 per quart and the filter $15 + $60 labor. Again, wow. When I was a mile down the road, I noticed smoke coming from under the hood. I turned around and went back. When opening the hood, there was oil on the exhaust manifold, the alternator and the engine block. They tried to say that the seal on the oil filler cap was bad. It wasnt. Strike 2. They either didnt tighten the cap or poured oil on the engine when refilling with oil. They cleaned oil off the engine with a spray (but some still remained). A cardinal rule of oil change is to always, always check for leaks when finished. They obviously didnt. Strike 3. While they did take responsibility for the error, I find this to be substandard work and for that amount of money, I could have gone to Jiffy Lube for 1/2 the price and a quicker and more professional job. Im sorry to say that I wont return next year.

1 /5 Erin Slater: I didnt realize they were under new management when I scheduled my MINI oil change a couple days ago. Ive been a loyal customer since I purchased my first MINI in 2015 and Ive always had positive experiences. Mike was awesome and theyre prices were reasonable. I just paid $198 for an oil change!!!!! $65 in labor and then the guy charged me a 4% fee for using my card. When I asked the guy if it was still Mike doing the work he actually said yes. DO NOT GO HERE!!!!!!

5 /5 Meribeth Hughes: I was from out of town had a borrowed car that started flashing lights about air pressure the first time and then about some kind of navigation parking thing I couldn’t figure it out. I was panicked. I pulled in there as it was near where I was staying and the owner came out and took care of me, no charge, fixed everything. He did a great job and he alleviated my anxiety and told me I was fine with the car driving it as I was driving around the area, I would highly recommend him , I know others in town they go to him and they think that he does a fantastic job. He would definitely be my hometown Mechanic if I lived in the spa.

5 /5 Steven DuBon: Honest and very straightforward. This is the type of mechanic I always strive to find and I’m grateful that I came across them. Everywhere else charges an arm and a leg to work on my Audi but these guys have very fair prices and do great work, highly recommend. 10/10