2 /5 Jon Montgomery: I have been a patient at this office for a few years, even since it was Albany Dermatology. My PA changed a few times, because I guess they had a lot of turnover. Since the change, I havent had much confidence in the staff. Wait times are long. I keep getting new medical staff, who seem very young and but very knowledgeable. Im getting older, and getting more moles and skin tags etc in my body, but the PA I had last told me that " normally your body should stop getting new freckles and moles after you reach adulthood".
My wife told me to find a new dermatologist. Good advice.
They really screwed up my billing too. I got multiple invoices for the same service dates paid multiply times, then hit a refund check only to get more old invoices. What the fk? I recently got a another "new" invoice from a visit date from almost 2 years ago. The bill said its 0-30 days old, but the visit date was from August 2022.
I dont keep all my paperwork and old checks from 2 years ago. I know I already deposited the refund check over a year ago, but now have to send payment a third time. What B.S.
Find a better dermatology office