Soldiers & Sailors Memorial Hospital - Penn Yan (NY)

5 /5 Ed Mendoker: My journey started 3 months ago with a trip to the ER and ended with surgery last week, every step of the way I was treated with compassion, from the ER nurses and doctors to the cleaning staff!! The only reason I rated my experience at 5 stars is that’s as high as it would go.

1 /5 aren: Horrible. Not that this review will do anything but…. In what world do you check a patient into a broom closet room, take their temperature, asked 4/5 questions, take a nose swab and tell someone to go back into the waiting room for OVER AN HOUR. Yes I have been sitting here for over an hour at the time of writing this . And I’ll gladly update this when we finally hear something. Not one thing has been said to us since they told us “ok we got the nose swab please go back to the waiting room”. Update 1: another person came in 30ish minutes after us, and proceeded to get checked into their broom closet and instantly got a room. You guys do know people see this right? Update 2: after 1hr 40 minutes we get put in a room. Let’s see how long the next wait is. Update 3: gave us aspirin and called it a day.

1 /5 Seth: This hospital is an absolute JOKE! My wife has been dealing with abdominal issues for FIVE YEARS! When theyre at their worst shes completely incapacitated and vomiting, blood in her vomit, severe pain, this woman was laying on the floor crying and begging for death to not have to deal with the pain anymore..wanna know what this joke of a hospital did? They tested for a UTI, told her maybe its a kidney stone, gave her a weak steroid and sent her on her way in less than an hour. This hospital doesnt care about making people better, or figuring out whats wrong, they just want to get people in and out as soon as possible - and as long as youre not actively dying they dont care about you.

5 /5 Rich Brown: I had a severe food allergy. Other than a few minor issues with checking in to the ER, the service was incredible. The Dr., nurses and staff were attentive, informative and took excellent care of me. Fir a small facility, they literally save my life. I would not hesitate to go there again.